Job description
Manage, optimize and control airport operations and equipment utilization, to ensure compliance with Safety and Quality regulations while providing a high quality service.
Job Responsibilities
Implement the Function/Department strategy to ensure alignment with Company's strategy
- Policies and Procedures
Implement relevant policies, processes and procedures and monitor adherence so that work is carried out in a controlled manner
- Day-to-Day Operations
Manage the day-to-day operations by providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards
- People Development
Manage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize performance
- Safety, Quality & Environment
Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
Specific Responsibilities
- Coordinate and monitor activities to ensure compliance with safety and security standards
- Monitor, report and make recommendations on on-time performance to support accurate monitoring of relevant indicators
- Review and analyse relevant indicators to suggest improvement actions in order to maintain / exceed the performance targets
- Manage the relationship with relevant stakeholders (e.g. airport authorities, airline representatives, security and third-party contractors) to ensure smooth and seamless loading / unloading of goods in line with service levels
- Cooperate and communicate with aircraft teams (e.g. cargo, catering, line maintenance) to guarantee smooth and safe running of pre / post flight operations and to ensure on-time flight departure
- Lead and monitor airport operations to maximize usage of available equipment, manpower and facilities and ensure compliance with safety and security standards
- Guide, coach and provide informal / formal feedback to the teams to support achievement and improvement of performance targets in compliance with high quality standards and best practices
- Drive initiatives aimed at improving operational standards and alignment with industry best practices
- Monitor operations alignment with Service Level Agreements (SLA) to support the optimization of the services provided
- Plan, manage and monitor Air Seychelles�s and other airlines� flights schedule and operations to ensure flights plan optimization
- Develop and manage an accurate and complete performance reporting and analysis framework to support risks monitoring and decision making
- Regularly evaluate the safety record in order to avoid the reduce negative trends and improve performance
- Conduct regular reviews to monitor service efficiency and to ensure the achievement of customer service, safety and security standards
Education & Experience
- Minimum Diploma (2 years or more).
- Minimum of 7 years of work experience in relevant field.
Skills
- Policies, Procedures & Work Methods - Advanced
- Report Writing skills - Advanced
About Etihad Airways
- Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority investments in six airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia. From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, more than 110 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of over 120 Airbus and Boeing aircraft. In 2013, it placed firm orders for 204 aircraft, which included 71 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and 10 Airbus A380s.