Business Development Service (BDS) - Equity Bank

Job Summary

Equity Bank is seeking a dedicated Business Development Service (BDS) Mentor to join their Commercial Department. This role is crucial for building the capacity of micro, medium, and small enterprises (MSMEs) through individualized and group mentorship and coaching sessions within designated BDS programs.

Job Grade: B

Department: Commercial

Reporting To: Project Coordinator

Key Responsibilities:

• Mobilizing and enrolling MSMEs for BDS programs.
• Conducting in-depth business diagnosis using provided tools to identify business gaps.
• Performing baseline surveys to document the initial status of MSME businesses.
• Providing demand-driven individual mentorship to allocated MSMEs.
• Facilitating group mentorship sessions for clusters of MSMEs.
• Conducting end-line surveys to assess business status post-BDS support.
• Ensuring MSMEs under BDS access financial services from Equity Group.
• Facilitating market linkages and business networking opportunities for MSMEs.
• Submitting periodical BDS support reports as required.
• Documenting and disseminating success stories and lessons learned from BDS support.
• Monitoring, reviewing, and documenting the BDS implementation process.
• Participating in the development, review, and update of BDS support materials.

Core Accountabilities and Deliverables:

• Financial: Generation of loans, Accounts.
• Processes: Reporting.
• Systems: For reporting and finance processes.
• Customers/Clients: Training.

Key Decisions Made by the Job-Holder:

• BDS client targeting.
• Needs assessment based on demand.

Complexity of the Role:

• Leveraging partnerships for MSME mobilization.
• Managing relationships with local government officials.

Critical Relationships/Stakeholders/Contacts:

• Internal: Branches and Branch staff.
• External: Partnerships.

Qualifications, Skills, and Knowledge:

Qualifications & Certifications:

• University degree, preferably in Entrepreneurship, Business Management, or related areas; OR any other University Degree with a Diploma in Entrepreneurship, Business Management, or related areas.
• Certification in Business training, mentorship, or coaching.
• BOT/ILO training certification (priority will be given to BOT trained and certified mentors).

Required Experience:

• Minimum of 4 years of proven practical experience in supporting MSMEs with training, mentorship, coaching, advisory services, and linkages to finance & markets.
• Must be a certified trainer, with priority given to BOT/ILO-SIYB training certification.
• If currently working at EBTL, must have supported MSMEs for a minimum of 2 years.
• Internal candidates must have achieved an overall score of 3.1 and above in the previous year’s performance appraisal.
• Practical experience in running and managing a business will be an added advantage.

Key Technical Skills & Leadership Competencies:

• Strong communication skills and application of adult learning principles.
• Excellent interpersonal, listening, and questioning skills.
• Demonstrated training and facilitation skills with the ability to work with diverse business audiences at both group and individual levels.
• Demonstrated understanding of ICT use by MSMEs.
• Personal discipline and self-initiative.

Application Process:

Interested candidates who meet the criteria are invited to submit their job application cover letter, a detailed resume, copies of relevant certificates, and testimonials in a single PDF file format. Please quote the respective Job title or Ref no. in the subject field.

Application Email: TZRecruitment@equitybank.co.tz

Application Deadline: Saturday, 19th April 2026

Important Information:

• Only short-listed candidates will be contacted.
• Equity Bank is an equal opportunity employer. We value diversity and inclusion.
• By submitting your application, you consent to Equity Bank Tanzania Limited collecting and processing your personal data for recruitment purposes in accordance with the Data Protection and Privacy Act, Cap 97, and its Data Privacy Policy. Your information will be treated with the highest confidentiality.