Job purpose

The role holder will be responsible for driving company vehicles and providing messenger services.  The role will report to the Senior Accountant.

Key responsibilities

1. Deliver payment transfers to the bank and/ or other suppliers, conduct cash purchases for office expenditure
2. Deliver insurance documents to intermediaries, clients and other stake holders
3. Distribute mail as needed, both incoming and outgoing
4. Deliver correspondences to government authorities
5. Facilitate airport pick-ups for directors and other officials as needed and transportation during official visits
6. Determine when and what kind of maintenance the vehicle needs, keeps track of general maintenance schedules (vehicle service)
7. Ensure sound running of the vehicles assigned and arrange minor repairs where necessary
8. Check oil and tires properly and keep the vehicles in clean condition, both inside and outside
9. Update monthly mileage records
10. Maintain log book of each vehicle
11. Assist other departments in logistics as needed
12. Perform any other duty as may be assigned by management from time to time.
13. Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard

Key Performance Measures

• Turnaround time
• Punctuality
• Cleanliness
• Records keeping

Working Relationships

Internal Relationships:

• Accountable to the Senior Accountant
• Work with all the departments & branches

External Relationships:

• Britam customers
• Service providers

Knowledge, experience and qualifications required

1. At least 2 years working experience with a reputable organization.
2. Valid driving license (class “C 3” preferred) with a clean driving record.
3. At least form four with passes in English & Kiswahili.
4. Excellent verbal communication skills (English & Kiswahili).
5. Knowledge of Britam products
6. Basic computer skills (Ms. Office and Internet)

Essential Competencies

1. Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
2. Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
3. Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
4. Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
5. Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
6. Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.