Branch Manager

Reports to: Head of Branches, Head Office

Job Purpose

To meet branch retail and SME financial targets through a first-class sales and service management system and within established product programs, including servicing corporate customers. The Branch Manager will work closely with the Centralized Operations unit to operate and maintain a smooth-running and operationally efficient branch that conforms to the financial institution’s and BOT regulations, rules, and guidelines issued from time to time.

Duties

• Meet all targets for the branch.
• Manage the operations and support activities at the branch, including guiding, supporting, motivating, and supervising the staff to ensure effectiveness and efficiency in all areas of branch operations.
• Establish and manage effective marketing and business development programs.
• Assess manpower requirements in the form of well-structured operations, job descriptions, and manning levels in the branch.
• Monitor the administrative activities in the branch to ensure adequate control and cost-effectiveness in all areas.
• Ensure timely submission of required reports.

Requirements

• Bachelor’s degree or advanced diploma in Business Administration, Banking, Finance, or Marketing.
• Master’s degree in related fields is an added advantage.
• At least 5 years of experience, with a minimum of 3 years in a managerial role with exposure to sales/business development.

Personal Attributes

• Strong marketing and sales skills.
• Self-motivation, reactiveness, and positive attitude.
• Effective leadership.
• Interpersonal and communication skills (oral and written).
• Knowledge of the general market trends surrounding the banking and e-banking ecosystem.
• Good knowledge of AML/money laundering and other compliance regulations.
• Understanding of the bank’s general operational procedures.
• A structured approach to dealing with complex and variable work environments in an independent manner.

Application Details

Successful candidates will be contacted within 14 days after the deadline for submission. Please send your application letter and CV to: recruitment2025@diamondtrust.co.tz. Deadline: 4 June 2025