Branch Manager – People Project

Recruiting Agency: People Project (Recruiting on behalf of a leading Building Materials client)

Location: Dar es Salaam, Tanzania

Category: Management / Showroom Operations & Sales

Job Type: Full-time (On-Site)

Industry: Building Materials / Ceramic Tiles & Sanitaryware

Role Overview

People Project is recruiting on behalf of its client—a major operator within the building materials industry—for an experienced and commercially driven Branch Manager to oversee the overall operations of its ceramic tiles and sanitaryware showroom in Dar es Salaam. The Branch Manager will be responsible for driving branch sales performance, leading and developing the sales team, managing showroom operations, and delivering an exceptional customer experience to achieve revenue and profitability targets.

Key Responsibilities

1. Branch Operations & Management

• Oversee daily showroom operations to ensure smooth, efficient, and well-coordinated branch activities.
• Implement operational policies, procedures, and service standards across all branch functions.
• Maintain top-tier showroom presentation, ensuring displays, customer areas, and premises are organized and professional.
• Coordinate with procurement, logistics, warehouse, and finance departments for continuous stock availability and efficient operations.

2. Sales Management & Business Development

• Develop and execute effective branch sales strategies to increase market share, revenue, and customer base growth.
• Supervise, coach, and motivate the sales team to consistently achieve individual and collective targets.
• Identify new business opportunities across construction, real estate, interior design, and building materials sectors.
• Build long-term relationships with key trade clients, including property developers, architects, contractors, interior designers, and distributors.
• Monitor market trends, competitor pricing, and demand for ceramic tiles, porcelain tiles, and sanitaryware.

3. Customer Service Excellence

• Oversee customer consultations, product inquiries, quotations, orders, and after-sales support.
• Ensure accurate guidance is provided regarding product specifications, applications, finishes, and availability.
• Resolve customer complaints promptly to ensure high levels of client satisfaction and repeat business.

4. Inventory Control & Merchandising

• Monitor inventory levels and coordinate timely stock replenishment with procurement and warehouse teams.
• Perform stock reconciliations to minimize discrepancies, breakage, and stock shortages.
• Ensure visual merchandising standards are updated regularly to highlight new collections, promotions, and high-demand items.

5. Financial Management & Team Leadership

• Prepare and submit regular performance, sales, and operational reports to senior management.
• Conduct regular performance reviews, team meetings, and coaching sessions to elevate team skills.
• Manage operational costs, enforce compliance, and protect showroom assets and inventory.

Qualifications & Experience Required

• Education: Bachelor’s degree in Business Administration, Marketing, Sales Management, or a related field.
• Experience:
  • 3–5 years of relevant experience in branch or showroom management.
  • Direct experience within the ceramic tiles industry is mandatory.
  • Additional experience in sanitaryware, porcelain tiles, or building finishing products is a strong advantage.
• Systems: Familiarity with ERP systems, Point of Sale (POS) tools, or sales/inventory management software.
• Computer Skills: Proficient in Microsoft Office suite.
• Languages: Excellent command of written and spoken English.

Core Competencies

• Strong leadership, team development, and sales management abilities.
• Excellent commercial awareness of the Tanzanian building materials market.
• High-level negotiation, client relationship, and pipeline management skills.
• Analytical mindset capable of tracking performance data and optimizing branch profitability.

How to Apply

Interested candidates meeting the qualifications above are invited to submit their applications online through the official portal before the closing deadline.

Application Deadline: November 30, 2026

TAP OR CLICK HERE TO APPLY