Bulk SMS Product Executive/Product Specialist at Halotel Tanzania
Job Purpose:
To manage, promote, and support the Bulk SMS service by acquiring new customers, maintaining existing accounts, coordinating service delivery, monitoring performance, and ensuring customer satisfaction while driving revenue growth.
Key Responsibilities:
- Promote and sell Bulk SMS solutions to corporate, government, NGO, and SME customers.
- Identify and acquire new Bulk SMS customers.
- Manage customer onboarding, account setup, sender ID registration, and service activation.
- Coordinate with technical teams for API integration and system configuration.
- Monitor SMS traffic, delivery reports, and service performance.
- Resolve customer issues by working with technical support and network teams.
- Ensure compliance with telecommunications regulations and customer data privacy requirements.
- Prepare quotations, contracts, and service agreements.
- Monitor customer usage and identify upselling opportunities.
- Prepare weekly and monthly sales and usage reports.
- Maintain strong relationships with enterprise customers and partners.
- Ensure timely billing and payment follow-up.
Required Qualifications:
- Bachelor’s degree in Telecommunications, Information Technology, Computer Science, Business Administration, Marketing, or a related field.
- 2-5 years of experience in telecom products or enterprise sales.
- Experience with Bulk SMS, CPaaS, A2P Messaging, or enterprise messaging services is an added advantage.
How to Apply:
Send your documents to E-mail: corporatesales@halotel.co.tz
Whatsapp No: +255 624 040 220
Send before: 14/August/2026