Overall Purpose

• To focus on the customer experience
• To promote continual improvement, humility and safety across the Group

 Accountabilities & Responsibility Areas

• Maintain and update the customer database
• Maintain and update pricing database.
• Consolidate information for preparation of monthly newsletters.
• Prepare and propose sales quotations to management and follow up for approval.
• Analyzing trip cost.
• Enhancing the customer experience
• Support the Management Team in their day to day activities (ticketing, room reservation, take the morning meeting minutes e.t.c.)
• Welcoming guests and answering the phone calls
• Identifying and applying for tenders/ business opportunities
• Office supplies procurement
• Handle petty cash when required
• Assist the finance  and BD team on any purpose when needed
• Any other task assigned to you

 Formal Training/Education/ Experience

• Minimum of bachelor’s degree in related field.
• At least 1-year relevant work experience

 Knowledge & Skills

• International exposure.
• Strong communication and interpersonal skills.
• Self-motivation, leadership, and innovation.
• Excellent written English