Cleaning Manager

Location: Olerai Lodge, Arusha

Position Type: Full-time

Reports To: Lodge Manager / Operations Manager

The Cleaning Manager at Olerai Lodge will oversee all housekeeping and cleaning operations, ensuring impeccable cleanliness across guest rooms, public areas, and staff facilities. This role involves supervising a housekeeping team, managing inventory, coordinating with maintenance, and upholding health and safety standards to deliver exceptional guest experiences.

Key Responsibilities:

• Supervise and train housekeeping staff.
• Develop cleaning schedules and routines.
• Monitor cleaning supplies and linen inventory.
• Conduct quality control inspections.
• Ensure compliance with hygiene and safety regulations.
• Handle guest requests and complaints professionally.

Eligibility Requirements:

• 3+ years in a housekeeping supervisory/managerial role, preferably in hospitality.
• Strong leadership and organizational skills.
• Knowledge of health, safety, and hygiene standards.
• Proficiency in English and Kiswahili; additional languages are a plus.
• Diploma or degree in Hospitality Management, Housekeeping, or related fields.
• Experience in eco-lodges or remote settings is desirable.

How to Apply:

1. Prepare your CV and cover letter.
2. Ensure documents are in PDF or Word format.
3. Email your application to legal.dept@shadowsofafrica.com with the subject line: “Cleaning Manager – Olerai Lodge.”
4. Submit by May 23, 2025, to meet the deadline.
5. Expect a confirmation email from the HR team upon submission.