JOB PURPOSE

You will be responsible and manage all commission related activities of all business units. You are the first line of escalation on issues related to all commission activities; such as: commission calculations and accruals reporting  through sourcing of raw data from the source system(s) and use them to analyze and calculate commission.

CORE RESPONSIBILITIES

• Supervisory role on your direct reports
• Ensure commission calculations guidelines, SLAs and KPIs are in place and adhered by all
• Liaising with commission stakeholders to ensure all commission processes are in place and fully adhered.
• Perform commission data preliminary checks and analysis to ensure smooth run on commission calculations.
• Implement automated mathematical calculations of commission structures put forward by management for freelancers, dealers, agents related to prepaid services, Post-paid, hybrid connections and corporate services and Mobile Financial Services.
• Performing marginal analysis of all new commission structures to identify profitability and cross checking the rationale of implementing the corresponding commission structure/policy.
• Prepare and maintain dashboards with all necessary commission reports.
• Performing analysis on commission trends and justify variations.
• Investigate commission complaints and prepare/advice necessary actions to resolve complaints.
• Prepare and maintain commission accrual reports and be ready to share anytime the figures as requested.
• Document all changes on commission structures with the quantitative impact corresponding with each change.

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in IT, computer science, Computer engineering or related fields.
• 4+ years of experience in data analysis or System analysis or business analysis.
• 4+ years of managerial or supervisory experience in managing people and processes
• 3+ years of experience working on financial systems and ability to extract/apply information for business advantage.
• Mature with a strong sense of ownership to your role, highly self-motivated.
• Knowledge of telecom sales preferred.
• Knowledge of telecom technical nodes functionality and CDRS knowledge strongly preferred.

SKILLS AND COMPETENCIES

• SQL and Database Management (proficiency in SQL server and Oracle preferred)
• Advanced Microsoft Excel analysis or other spreadsheet tool proficiency.
• Knowledge in Data science new methods (includes but not limited to Machine learning, Geospatial analysis, data visualization)
• Background in computer programming (Python language strongly preferred)
• Strong analytical skills.
• Knowledge of analytical tools e.g. power BI will be advantageous
• Strong presentation and communication skills.

This position is open to people: Local

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