Overview

If you are an experienced Sales Manager who has the ability to manage, coach and develop sales teams then we'd love to hear from you! We are looking for someone to manage the launch of our business in Tanzania (Dar es Salaam), build a team as well as a business.

This is your chance to join the FinTech revolution across Africa and join our talented team of experts! We are one of the leading online payments companies across the continent with over 4,000 customers serving the travel, tourism and hospitality sectors.

To be considered for this position, It's imperative that you have a background in the Travel, Tourism or e-commerce Industries, and ideally with experience and knowledge of Reservation Systems, Virtual Card Services, and online channel management.

KEY COMPETENCIES

Strong communication skills both verbal and written
Ability to supervise a team
Experience in activity, task and sales reporting
Proven customer relations skills
Understanding of the importance of after-sales follow up
Proven track record in frontline sales and CRM system management
Excellent face-to-face presentation skills
Must be very energetic and thorough
Confidence, enthusiasm and persuasive in nature
Excellent organizational skills
Good time-management skills
The motivation to work without supervision
The ability to work under pressure and able to meet deadlines
Possess a sense of Responsibility, Leadership, and Innovation

CORE SKILLS

Working knowledge of hospitality, travel or e-commerce industries – travel management background preferred
Optional background in insurance, banking or software/system support will be considered relevant (but not vital)
Minimum 5 years’ background in sales with senior level sales experience
Understanding of Office System including Excel & Powerpoint
Experience with CRM system for lead & pipeline planning & reporting desirable
Experience of Res Systems, Virtual Card services (Booking.com, Expedia) & online channel management would be a distinct advantage
Fluent sales presenter

Job Responsibilities

To compile & share country sales program with RSM & HOS, agree targets and implement the sales activity calendar
To execute and report on the agreed sales program
To follow the company sales procedures

Main Tasks

Agree personal & team sales targets, plan, initiate and execute sale meetings
To manage own & oversee the Sales team meeting schedule & follow up with clients each month, face-to-face, by Skype and phone calls to generate new sales and support existing clients
Manage new accounts and ensure adequate after sales relationship management
To take the lead in dormant account reactivation and ongoing client revenue management meetings
To assign sales rep responsibilities for specific sales projects & shared marketing campaigns
To ensure that post-event follow up campaigns implemented by the sales team in a timely & effective manner (proposals sent & telesales follow up)
To oversee and participate in Customer Support activities as requested by Customer Support & Operations
To vet all requests for new accounts (KYC, Closed Won) with recommendations to RSM or HOS once approval - ready
To understand & operate the company CRM
To prepare and present weekly sales reports to the Regional Manager and Head of Sales, based on sales targets, activities and achievements, deadlines and market intelligence
To participate in sales roadshows, workshops, client exhibitions, and events as directed by Sales and Marketing departments