Overview

The Guardian Limited (TGL), widely acclaimed as the Home of Great Newspapers, is part of the IPP Group of Companies – one of Tanzania’s leading private sector entities with dignified presence in the print media as well as television and radio broadcasting.

TGL currently publishes two upmarket daily newspapers – The Guardian (in English) and Nipashe (in Kiswahili). 

In our ongoing endeavor to ensure that we have a team of highly qualified, diligent and motivated professionals in our various departments and units, we are looking for suitable people to fill the following vacancy:

Job Title: Credit officer

Responsibilities:

• Collection of outstanding payments in respect of advertisements
• Issuance of credit notes and control of credit
• Reconciliation of customers’ accounts
• Leading freelancers in making follow-ups on uncollected debts
• Ensuring that the debt status is as accurate and current as possible
• Developing reports on aged debt accounts and outstanding day sales
• To identify delinquent debts and take necessary action to recover the debts
• Offering customers quality services in a prompt manner
• Ensuring timely transfer of credit made to, and payments made by, customers
• Reviewing collection queue to perform collection activities accordingly
• Adhering to customer credit policies and procedures
• Closing outstanding amounts in monthly collection accounts to meet set targets
• Contacting debtors and implementing repayment schedules and terms
• Assisting in efforts to take legal action against debtors, including by providing necessary information
• Maintaining security and confidentiality of Company and customer information
• Ensuring compliance with the law during the collection of debts

Qualifications:

• Degree in Finance/Accounts/Credit Management
• Three years of working experience in Debt Collection and Credit Control

Skills: 

• Excellent communication and negotiation skills
• Ability to positively and meaningfully connect with clients and encourage them to make timely payments of debts owed
• Time management skills, particularly as relates to dealing with calls to – and by – clients
• Experience in meeting retention and sales negotiation goals
• Basic computer software skills and ability to work within relevant data spreadsheets
• Ability to work diligently and efficiently in a fast-paced environment
• Attention to detail and ability to reason and think quickly during negotiations
• Interested candidates meeting the above-mentioned criteria should send their applications, complete with detailed CVs, addressed to:

HUMAN RESOURCES DEPARTMENT  

THE GUARDIAN LIMITED  

P. 0. BOX 31042  

DAR ES SALAAM 

Alternatively, deliver the documents at The Guardian Limited offices in Mikocheni Light Industrial Area – opposite I TV studios or send the application via Email to: vacancy@guardian.co.tz

Deadline: 13 December 2019

Please, note that only shortlisted candidate will be contacted.