Customer Service and Operations Manager (CSOM)

Job Description

Location: Morogoro branch

Education

• Holder of Bachelor of Commerce and Finance, Economics, Business administration or its equivalent
• CPA (T)/ACCA holder; Master’s degree in relevant field will be an added advantage

Experience

Should possess at least 5 years of work experience in financial Management with at least 3 years in supervisory level

Job Responsibilities

• Strong knowledge of banking operations, YC, AML, and compliance regulations
• Excellent leadership and team management skills
• Proficiency in branch cash management, reconciliation, and financial controls
• Strong customer service orientation with the ability to handle complex inquiries and issues
• Ability to manage risk and implement security and control measures effectively

How to Apply

Qualified candidates MUST send their CV & Cover letter attached with all academic certificates through; Email: recruitment@mkombozibank.co.tz Subject: Customer Service and Operations Manager (CSOM)

Deadline: 28th February 2025

NB: Only shortlisted candidates will be contacted given the volume of applications.