Customer Service Officer at Hope Microcredit

Job Description

The Customer Service Officer will be responsible for providing excellent support to clients, handling inquiries, resolving complaints, and ensuring a positive customer experience. The role includes responding to customer requests across multiple channels, maintaining accurate records, and supporting the smooth delivery of company services.

Qualifications & Experience Required

• Proven experience in customer service or client support
• Strong communication and interpersonal skills
• Ability to handle customer inquiries and complaints professionally
• Basic computer skills and familiarity with office software
• Problem-solving mindset with attention to detail
• At least 1 year of experience in a similar role

How To Apply

Send your CV to: hr.hopemicrocredit@gmail.com cc hellomikopo@gmail.com cc hr@hopemicrocredit.co.tz

Subject Line: Application for Customer Service Officer Position at Hope Microcredit

Closing Date: 01st March 2026