Overview

Vacancy Announcement IOM/KBO/009/19
Position title Data Entry Assistant
Position grade G4
Duty station Kibondo, United Republic of Tanzania
Appointment Type Special Short Term, six months with the possibility of extension

ORGANIZATIONAL CONTEXT AND SCOPE

According to the 2019-2020 Tanzania Country Refugee Response Plan, the United Republic of Tanzania is hosting approximately 250,590 Burundian asylum seekers and refugees who have arrived in the country in several waves since April 2015. The majority of refugees and asylum-seekers are hosted by the Government of Tanzania in three refugee camps in the
Kigoma region of Tanzania, namely: Nyarugusu, Nduta, and Mtendeli.

In July 2017, the Government of Burundi issued a call encouraging Burundians in the camps to voluntary return, promising to help rebuild the economy in Burundi. On 28 March 2018, the 20th Meeting of the Tripartite Commission for the Voluntary Repatriation of Burundian Refugees in the United Republic of Tanzania was held in Bujumbura, Burundi. In a joint
communique, Tripartite Commission members the United Republic of Tanzania, the Republic of Burundi, and the United Nations High Commissioner for Refugees (UNHCR) agreed to implement a work plan for the voluntary repatriation of Burundian refugees.

Within this context, IOM, in coordination with UNHCR, the governments of the United Republic of Tanzania and Burundi, as well as local NGOs, has been responsible for the safe and orderly voluntary repatriation (VolRep) of Burundian refugees. Voluntary repatriation of refugees is a traditional area of intervention for IOM, in partnership with
UNHCR. Such returns are achieved in accordance with protection concerns and procedures, and the principle of voluntariness.

Context:
Under the technical supervision of the Movement Operations Manager in Dar es Salaam and the direct supervision of the Emergency Operations Officer in Kibondo, and in close coordination with the Programme Coordinator in Dar es Salaam, the Data Entry Assistant is responsible for undertaking VolRep data processing activities, with the following duties and
responsibilities:

RESPONSIBILITIES AND ACCOUNTABILITIES

Record demographic and biographic information in MiMOSA upon receipt of the UNHCR voluntary repatriation beneficiary manifests and IOM post-medical-screening manifests and notify the Emergency Operations Officer and Programme Coordinator of having done so.
Ensure secure storage of documentation and data in accordance with IOM principles and guidelines while guaranteeing limited access to physical files.
Import UNHCR VolRep data lists into MiMOSA database; register cases received in MiMOSA.
Update case status in MiMOSA and tracking system, indicating cases with special needs and cross-references in Mimosa.
Prepare reports as requested on the receipt of VolRep manifests; inform supervisors on possible issues which need attention and suggest corrective actions. Report any problems encountered.
Assist in preparing regular data mining reports in order to ensure that MiMOSA is upto-date, accurate and maintains the integrity of relevant Movement Operations projects.
Provide regular feedback on work being accomplished to the Emergency Operations Officer and keep supervisors immediately informed of any issues that arise.
Assist refugees at departure centres in the refugee camps, as needed.
Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases, as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA.)
Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Operations Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
Perform such other duties as may be assigned.

COMPETENCIES

The incumbent is expected to demonstrate the following technical and behavioural

competencies:

Behavioural

Teamwork

Establishes strong relationships with colleagues and partners; relates well to people at all levels.
Is fully aware of the team purpose, respects and understands individual and collective responsibilities.
Willingly puts in extra effort without being asked and adopts a “hands-on” approach whenever necessary to achieve team objectives.
Coordinates own work with that of the team to meet agreed priorities and deadlines

Delivering results

Produces quality results and provides quality services to clients.
Meets goals and timelines for delivery of products or services.
Manages time and resources efficiently, monitoring progress and making adjustments as necessary.
Shows understanding of own role and responsibilities in relation to expected results.

Delivering results

Produces quality results and provides quality services to clients.
Meets goals and timelines for delivery of products or services.
Manages time and resources efficiently, monitoring progress and making adjustments as necessary.
Shows understanding of own role and responsibilities in relation to expected results

Managing and sharing knowledge

Keeps abreast of new developments in own field of competence and creates opportunities for knowledge management initiatives.
Shares knowledge and learning willingly, and proactively seeks to learn from the experiences of others.
Puts new learning into practice and draws on diverse sources of ideas and inspiration.
Contributes to the identification of improvements to work processes and assists in implementing them

Accountability

Accepts personal responsibility for quality and timeliness of work.
Takes ownership of all responsibilities within own role and honours commitments to others and to the Organization.
Operates in compliance with organizational regulations and rules.
Accepts and gives constructive criticism; acknowledges and corrects mistakes and apply lessons learned for improvement

Communication

Presents information using language and sequence of ideas that is easy for recipients to understand.
Adapts communication to the recipient’s needs, asks questions to clarify, and exhibits interest in having two-way communication.
Encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.
Listens carefully and genuinely to the views and positions of others; acts on received information.

EDUCATION AND EXPERIENCE

Completed secondary [high school] education required and five years of relevant working experience; three years of working experience with a bachelor’s degree IT/Information Systems or related field;
Prior Movement Operations or transportation experience a strong advantage;
Prior professional working experience in computer data entry in a busy high stress environment;
Strong computer skills – Word, Excel and Internet; experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage.
Accuracy in handling and reporting data.
Typing speed of 50 words per minute.
Overall knowledge of refugee voluntary repatriation procedures a critical added advantage.

LANGUAGES

Required

Thorough knowledge of English and Kiswahili

Advantageous

Working knowledge of Kirundi and French an advantage.

How to apply:

Interested candidates should fill in the PH form(click the apply button to download), submit CV’s and cover letter indicating Vacancy Notice number with 3 professional references and contacts to tzvacancy@iom.int

Or send applications to the address below;
International Organization for Migration Mission in the United Republic of Tanzania Slipway Road, off Chole Road, Plot # 1365 Msasani. PO Box 9270 Dar es Salaam, Tanzania Kindly note only shortlisted candidates will be contacted & Vacancy is only open for Tanzanian nationals.
For further information, please refer to: https://tanzania.iom.int/
Posting period: From 30th April – 13th May 2019.