Overview:
Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.
In order to keep our services at a higher level and meet our customers’ maximum satisfaction interview, we wish to invite applications from suitably qualified candidates to fill in this challenging position below:
POSITION: E-Commerce Officer
REPORTS TO: MARKETING AND CORPORATE AFFAIRS MANAGER
DUTY STATION: DAR ES SALAAM.
ROLE PURPOSE STATEMENT:
To enhance the use of Precision Air’s electronic systems to sell the company products and services
KEY ACCOUNTABILITIES / RESPONSIBILITIES
- Development, delivery and coordinating implementation of Precision Air’s e-commerce products and services including
- Online check-in
- Click & Fly
- M-Pesa
- PW Sms
- internet Booking engine
- E-commerce business analysis to measure success in implementation and business requirements
- Coordinate training of stakeholders and ensure contact center, frontline sales, and marketing and well versed with PW e-commerce products
- Product testing and process mapping to ensure a smooth introduction of the airline's e-commerce products
- Identify new e-business products to enhance company strategy
- Work with social media, Facebook, and Twitter to project the company image
- Any other duties as may be assigned by your supervisor
SAFETY
- Taking reasonable care of own safety and security and the safety of others who may be affected by your acts or omission while undertaking your duties/ tasks,
- Cooperating with the Company to enable it comply with the relevant regulatory provisions and standards,
- Using, in the correct manner, all protective equipment and procedures provided by the company,
- Operating only that equipment on which they have been trained and qualified to operate
- Reporting to the company, without delay, any defects in procedures or equipment that they are aware of that might compromise safety.
- Taking all reasonable and practical measures, this may include the submission of safety reports, to prevent injury or fatality to themselves or other persons and damage to or loss of aircraft.
- Avoiding intentionally interfering with anything provided by the Company in the interest of safety
- Reporting any conflicts between safety and the operational goals of the Company
RECORDS MANAGEMENT;
- Creating, receiving and keeping relevant records in accordance with correct filing rules.
- Disposing of records in accordance with authorized disposition instruments and established procedures
- Any other duties as may be assigned by your supervisor
KEY PERFORMANCE INDICATORS
- Achieve set e-commerce targets.
- Visible revenue/ passenger number growth through the use of e-commerce systems
- Increase visibility and use of e-commerce tools
- High-efficiency standards through the quality of customer service
COMPETENCIES
- High level of integrity
- Customer focused and good PR
- Decisive and confident
- Result oriented
- Good negotiator and articulate communicator
- Revenue and cost conscious
KNOWLEDGE, SKILLS, EXPERIENCE
- University Graduate or 3 years experience in front line sales and marketing.
- Excellent computer skills.
- Strong analytical skills.
- Proficient in customer service.
- Business acumen
- Knowledge of airline airport process is an added advantage
Closing Date:
Not later than 26th December 2018
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail: pwrecruit@precisionairtz.com