Electronic Health Record (EHR) Technical Support Officer

About Us:

Marie Stopes Tanzania (MST), a Non-Governmental Organization, is a social enterprise and a leading provider of family planning, sexual and reproductive health care and allied services. MST is a partner of the Government of Tanzania and a member of the Marie Stopes International (MSI) Global Partnership, which operates in over 37 countries worldwide. MST’s mission is that all women and men in Tanzania will have “Children by Choice, Not Chance”.

Our organization is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.

The Role:

Electronic Health Record (EHR) Technical Support Officer: Short-term Contract- Dar es Salaam.

We are seeking a highly skilled and proactive Electronic Health Record (EHR) Technical Support Officer to support the maintenance, and optimization of (EHR) systems, with a specific focus on stock/inventory management and health financing modules. The successfully candidate will bridge clinical, financial, and operational requirements, ensuring data accuracy, system reliability, and seamless integration with existing healthcare workflows.

Key Responsibilities:

• System Management & Support
• Stock & Inventory Integration
• Health Financing Integration
• Data & Reporting
• Train clinical and administrative staff on EHR usage, especially stock and finance modules
• Create and maintain system documentation, SOPs, and user manuals.

About You:

To succeed in this role, you must be/have:

• Minimum 3 years of hands-on experience working with EHR/EMR systems in the healthcare settings.
• Experience in stock/inventory systems and/or health financing platforms is highly desirable.
• Familiarity with healthcare supply chain and financing workflows.
• Strong analytical, troubleshooting, and documentation skills.
• Strong communication and training abilities.
• Excellent problem-solving and time management skills.
• Ability to work collaboratively across clinical, financial, and IT teams.
• Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or related field.

Application Instructions:

If you feel that you are able to meet the requirements and you are motivated enough to be part of the team, please send your applications including a cover letter & CV detailing your suitability and why you are interested in this post to the address below:

Head- Human Resources & Admin
Marie Stopes Tanzania
11 Majuva Street – Mwenge
P O. Box 7072, Dar Es Salaam.
Telephone: +255 22 2774991 / 4
VOIP +255 768 987 780
E-mail : jobs@mst.or.tz

Closing date: All applications should reach the addressee before June 4th, 2025. Only short-listed candidates will be contacted.