Facilities Management Officer at UBA
Organization function: Corporate Services
Location: Head Office
Reporting relationships
- Functionally reports to: Head, Corporate Services
- Administratively reports to: Same as above
- Supervises: Nil
Job objective(s)
- Ensure proper maintenance and consistent functionality of all mechanical, power and electrical equipments.
Duties and responsibilities
- Responsible for issues concerning elevators, generators, transformers and the likes.
- Make requests for the purchase or repair of equipments.
- Ensures that standards are strictly adhered to.
- Ensure renewal of lease agreements, contracts for vendors and service providers.
- Relates directly with vendors and service providers to ensure that SLAs are met.
- To ensure the Bank’s office and ATM premises are clean and functioning of Air conditioning.
- Initiate purchase of stationeries and other Bank’s assets.
- Manage the store and ensure it is stocked at all the time.
- Manage fuel card for generators and ensure the log books are well managed.
- Any other duties as assigned by the supervisor.
Key performance indicators
- Availability of service
- Number of complaints from internal and external customers
- TAT for carrying out responses and solving complaints
- Customer service delivery index
- Cleanliness of the Bank premises
Minimum education qualifications
- Minimum educational level – Bachelor Degree
Previous work experience requirements
- Minimum requisite experience – 3 years relevant experience
Key competency list
Knowledge
- Banking operations, policies and procedures
- Banking organizational structure
- Technical Knowledge
Skills/competencies
- Professional disposition, Problem Solving skills, Business Awareness, Creativity & innovation, Result Orientation, Analytical Thinking, multitasking, ability to manage complexities, numerical ability, logistic management, facilitation, facilities management
How to apply
Applications must be channeled through recruitment.tanzania@ubagroup.com
- Subject title must be Application for Facilities Management Officer.
- Please attach your Cover letter, CV & all Academic Certificates.
- Only shortlisted candidates will be contacted.