Job Purpose

Design, install, document, support and monitor infrastructure for the bank. Ensure network for voice, data and network security as well as servers are managed for optimal performance Manage service provider for optimal performance of the network by ensuring the SLA is maintained and any bleaches are logged. Liaise with group team for any escalation that requires group support or guidance

Job Qualifications /Experience

Bachelors degree in IT/Computer science/Engineering,
Professional qualifications in IT certification (CCNA CCNP routing and switching, security voice ,MCITP, ITIL)

Design and Manage IT Infrastructure to ensure it operates at an optimal level and required standard
Configure and setup of voice, data and security, servers, operatings systems and storage equipment and ensure they are working at optimal levels as well as they comply with the beank standards and policies
Liaise with service provider and IT group team to ensure all problem and enhancement that are related to communications are resolved within agreed SLAs.

Provide proactive monitoring of the IT infrastructure in terms of capacity and reliability and performance and advise for any problems proactively

Perform network management and provide daily performance and uptime report on daily, weekly and monthly basis

Only Shortlisted candidates will be contacted

Please share your CV to jobs@favoritegroup.co.tz