Learning & Development Manager

Develop training materials and curricula on a project basis across all functions, covering core technical skills, soft skills and leadership development.

• Conduct Training Needs Analysis (TNA) across various functions and work with Heads of Functions to identify appropriate interventions aligned with Performance Development Plans.
• Schedule training interventions in accordance with the overall training plan.
• Source training requirements from internal and external service providers in line with the training strategy and coordinate the delivery of a broad range of courses across different functions.
• Ensure the implementation of specific talent deliverables through the development of appropriate Talent Strategies.
• Consolidate and analyse KCBT talent management information, data and statistics, including succession plans, career development plans and critical talent documents.
• Manage the movement of KCBT talent across KCB Group.
• Drive and strengthen the Management Trainee and Management Entry programmes to meet the bank’s future talent pipeline requirements.

Daily Responsibilities

• Respond to staff queries relating to training, including e-learning.
• Facilitate proposed and scheduled training programmes.
• Communicate with training service providers regarding payments, training updates and related matters.
• Communicate with Heads of Departments, managers and training target groups regarding proposed and scheduled training.
• Provide Heads of Departments and managers with feedback on training programmes.
• Ensure proposed training programmes are aligned with established Training Needs Analysis.
• Compile training-related data.

Key Challenges

The role involves addressing several challenges, including:

• Obtaining training confirmations.
• Facilitating ad-hoc training programmes.
• Operating within constrained budgets.
• Balancing the quality and cost of training programmes.
• Allocating specific training costs in a decentralised payment environment.

Academic and Professional Qualifications

• University degree from a recognised university.
• Relevant Human Resources professional qualifications.
• Postgraduate Diploma in Human Resources.

Experience and Competencies

Minimum Experience

• Training and Development experience: 4 years
• Talent Management and Development: 2 years
• Demonstrated creativity and analytical skills: 2 years
• Experience in other HR functions: 2 years

How to Apply

Interested and qualified candidates should submit their applications through the official KCB Group Careers website.

CLICK/TAP HERE TO APPLY

Job Identification: 6771

Application Deadline: 20 November 2026 at 5:00 PM

Application Portal: KCB Group Careers – search for Learning & Development Manager.