SCOPE

Manage the order-to-delivery process for Tanzania Rock Tools. Perform regular inventory analyses and handles redistribution of slow-moving and excessive inventory.

Key responsibilities include:

Operations/Functional:

Order Management and Logistics Planning
- Review allocated, outstanding and backorders. Make necessary adjustments and amendments to the orders.
- Replenish consignments and contract sites
- Manage customer demand against sales forecast
- Determine shipping methods due to urgency and stocking levels
Review and identify any issues related to allocations, pricing, EQ (Exceptional Quantity) and forecast
Coordinate regional stock returns with warehouses and freight management. Handle customer credits and secure the necessary stock adjustments in the local ERP system. Create export shipping document with correct tariff codes if required
Handle warehouse and shipping discrepancies, such as over/short ship, wrong/damage goods
Participate and support in customer tender process, such as providing availability and lead-time information
Expedite urgent orders
Handle Import/ Export customs resolutions (customs authorities in Tanzania)
Assist in the development and continuous improvement of related business systems and processes
Provide support and make recommendations to Sales Area (Customer Service) to ensure orders are created according to the set procedures
Provide back up support for Demand Planners, when required
Perform monthly inventory and forecast analyses for Tanzania

POSITION REQUIREMENTS

Education and Experience:

University or college degree in Logistics or Supply Chain, or 3-5 years of experience in related field with focus on inventory management, freight and logistics
Experience in mining or manufacturing industry will be an advantage
Experience in Import/ Export procedures

Competencies required

Excellent communication skills, both verbal and written communication