The Bank Overview

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Description​

EXECUTION OF THE MAIN ROLE

• Prepare  reconciliations of reconcilable accounts of Head office Finance
• Identify, investigate and query exceptional items according to the Internal Accounts Business Rules
• Monitor and track exceptional items accordingly
• Escalate items over the limit to the Supervisor /Recs Manager immediately and record action.
• Produce outstanding and Aged Analysis report
• Attend to incoming queries/correspondence immediately
• Ensure that exceptional items are escalated to the Account Owners and Reconciliation manager
• Ensure that all reconciliation's daily and monthly reports are filed in soft or hard copy.

MANAGEMENT OF OPERATIONAL RISK

• Deal with shortcomings (relating to internal accounts) e.g resolving  problems that have been found on Head office accounts or branch  reconciliation
• Ensure that corrective action has been taken on exceptional items
• Monitor & ensure that the number of outstanding exceptional items is reduced.
• Liaise with team members to implement change initiatitives which will positively affect Reconciliation process and the centre
• Perform a detailed anaylsis of transactions posted to the GL

STAFF MANAGEMENT

• Develop and agree individual performance objective, standards, and targets with the team manager and team members
• Provide regular feedback to the team members
• Manage and report exception items in the absence of the Team Leader
• Maintain good working relations with other team members for the smooth running of the centre
• Be co-operative and flexible at all times.
• Plan workflow with team leaders and members.

SERVICE MANAGEMENT

• Ensure that service level agreements is achieved
• Ensure prompt response to both internal and external customer queries
• Follow-up exceptional items and liase with business units to resolve outstanding items
• Develop and implement plans to rectify shortfalls in service from the department in consultation with Reconciliation Manager

Qualifications

Analytical Thinking - Basic (Meets all of the requirements), Bachelor's Degree - Accounting, Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets some of the requirements and would need further development), Ethics and values (Meets all of the requirements), Financial Administration (Meets all of the requirements), Financial Experience, Openness to change (Meets some of the requirements and would need further development), Quality orientation (Meets all of the requirements)