People & Culture Coordinator

Coca-Cola Kwanza Ltd has an exciting opportunity in the People & Culture Department. We are looking for a talented individual with relevant skills and experience in Human Resource/People & Culture for a People & Culture Coordinator position, based in Mbeya. The successful candidate will report directly to the People & Culture Manager.

Key Duties & Responsibilities

1. People Administration & Query Handling

• Adhering to procurement policies and procedures.
• Resolving employee queries related to time and attendance systems.
• Forwarding payroll-related information (e.g., time records, leave forms, deductions) promptly and accurately to Payroll.
• Assisting in preparing payroll inputs and ensuring proper documentation for payroll processing.
• Supporting employees with pay-related queries, ensuring confidentiality and timely resolution.
• Processing loan applications in accordance with established protocols.

2. Talent Management Support

• Conducting background checks and verifications for shortlisted candidates.
• Providing administrative support for employee engagement surveys and related initiatives.
• Assisting with onboarding processes, including preparation of new hire documentation and induction scheduling.

3. General Office Administration

• Handling daily People & Culture office administrative tasks to ensure efficient documentation flow.
• Maintaining high standards of accuracy and compliance with company policies.
• Ensuring all administrative activities meet internal and external customer expectations (e.g., 100% accuracy and timely delivery).
• Managing and updating physical and digital records as per data protection and HR record-keeping protocols.
• Providing support for various HR activities and coordinating departmental communication as needed.

4. HR Reporting

• Preparing and submitting reports as requested by management, ensuring timeliness and accuracy.
• Assisting in preparing payroll-related reports (e.g., headcount, absenteeism, overtime trends).
• Contributing to building a culture of service excellence through timely and reliable reporting.

5. Employee Relations

• Assisting in maintaining clear communication between HR and shop floor employees.
• Supporting disciplinary and grievance processes through scheduling, documentation, or minute-taking.

Skills, Experience & Education

Minimum Qualifications & Experience

• Bachelor’s Degree in Human Resources, Personnel Management, Public Administration, or a related field.
• 2–3 years’ experience in a generalist HR role covering: HR services & administration, Legal compliance & employee relations, HR systems and reporting, Talent management and recruitment, Learning & development, Compensation & benefits

Skills & Competencies

• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent interpersonal and communication skills.
• Ability to engage effectively with internal and external stakeholders at all levels.
• Strong sense of professional integrity, confidentiality, and customer service.
• Highly organized, proactive, and able to manage multiple priorities.