Process Artisan - Mbeya

Company: Coca-Cola Kwanza (Tanzania)

Location: Mbeya, Tanzania

Closing Date: 2026/06/25

Reference Number: CCB260609-11

About Coca-Cola Beverages Africa (CCBA)

CCBA is the 8th largest Coca-Cola authorised bottler in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola ready-to-drink beverages sold in Africa by volume. With over 14,000 employees in Africa, the CCBA group services more than 800,000 customers with a host of international and local brands. CCBA group operates in 14 countries: South Africa, Kenya, Ethiopia, Uganda, Mozambique, Namibia, Tanzania, Botswana, Zambia, Eswatini, Lesotho, Malawi, and the islands of Comoros and Mayotte.

Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Process Artisan to join the Manufacturing team at CCBA in Mbeya, Tanzania. The role will report to the Maintenance Controller.

Job Summary

The primary role of the Process Artisan is the operation of the process area according to work instructions, the execution of non-destructive quality checks, and carrying out routine maintenance. The Process Artisan has a primary focus on the asset care activities of the team.

Key Duties & Responsibilities

1. Operational Support

• Provide support to the shift-based teams during operations.
• Attend Shift Based Team (SBT) / Shift Based Unit (SBU) meetings and ensure that the previous day’s actions have been actioned.
• Assist shift-based teams with situational problem-solving.
• Coach shift-based teams on machine operation, machine fault finding, and correct responses to machine failure modes.
• Provide coaching, mentoring, and knowledge transfer of machine operation and maintenance to shift-based teams.
• Review Standard Operating Procedures (SOPs) and address deviations regularly.
• Develop work instructions related to equipment.
• Monitor and manage the performance of equipment.
• Verify and ensure that machines are running at rated speed.
• Prepare and communicate shift handover reports to ensure production continuity.
• Participate in Technical meetings and escalate issues that could not be resolved during the shift, and follow up to ensure gap closure.
• Ability to stand in for the Production Team Leader where required.
• Ability to work shifts.

2. Planned Maintenance

• Carry out work during the planned maintenance window in accordance with the planned maintenance schedule issued by the Planner.
• Where scheduled work cannot be completed, feedback to the Maintenance Planner for direction. This may involve rescheduling the work or prioritizing outstanding work.
• Assist fellow team members in the execution of their tasks during planned maintenance windows.
• Where required, partake in maintenance examinations to feedback problems, opportunities, and learnings from maintenance activities.
• Optimization of maintenance schedules.
• Coach/train Operators on autonomous maintenance tasks.
• Review Line KPIs to ensure that maintenance work is yielding the right results.

3. Routine Maintenance

• Partake in cleaning, lubrication, and inspection in accordance with the maintenance schedule issued by the Maintenance Planner.
• Carry out routine maintenance activities in accordance with the maintenance schedule.
• Where problems have been uncovered during routine maintenance, these must be resolved using the appropriate problem-solving techniques.
• Where problems have been uncovered, and it is required to include the work in the planned maintenance schedule, this must be communicated to the Maintenance Planner.

4. Running Repairs

• Carry out running repairs on plant and equipment.
• When carrying out repairs, assess the problem and determine a course of action.
• Where running repairs cannot be carried out, communicate this to the Team Leader / Maintenance Planner to ensure the work is planned into the next planned maintenance window.

5. Problem Solving

• Apply the correct problem-solving methodologies to resolve problems.
• Assist/coach Operators on situational problem-solving.
• Solicit support for problem-solving or escalate to the team for direction.
• Where required, partake in systemic problem-solving.

6. Housekeeping and Safety

• Work in a safe manner at all times, and identify and highlight unsafe work practices so that these may be corrected.
• Adhere to appropriate CCBA policies and procedures.
• Carry out housekeeping tasks, and apply 5S principles during the execution of duties.

7. Support NPD Implementation and Trials

• Support New Product Development (NPD) trials to be able to run on assets.
• Ensure adherence to NPD procedures.
• Ensure all changes on assets are well documented as per the Engineering Change Management business processes.

8. Training and Development

• Train and coach Operators on asset care and autonomous maintenance practices.
• Where required, sign-off Operators on autonomous maintenance tasks.
• Development of operational and technical standards and work instructions.

Skills, Experience & Education

Qualifications

• Minimum requirement: Degree in Electrical, Industrial, or Mechanical Engineering.
• Added advantage: PLC experience.

Experience

• 2 years relevant technical experience in an FMCG environment.
• Knowledge of equipment functionality and packaging process in the process area.

Competencies

• Diagnostic ability
• Coaching skills
• Teamwork
• Result and Execution Driven
• Resilient and energetic
• Customer focused
• Contribute to self and Operator development.
• Must be a self-starter and be able to work under pressure.
• Must have an appreciation for quality and technical standards.
• Must be able to carry out mechanical and electrical maintenance work.
• Must have good troubleshooting skills.