DIGNITY Kwanza – Community Solutions Job Advertisement

Organization: DIGNITY Kwanza – Community Solutions (DIGNITY Kwanza)

Position: Psychosocial Support Officer

Reporting Line: Child Protection Coordinator

Duty Station: Nyarugusu Refugee Camp, Kasulu District, Kigoma Region, Tanzania

Closing Date: 20th May, 2026

About DIGNITY Kwanza

DIGNITY Kwanza is a non-governmental organization registered in Tanzania that aims to safeguard and promote the human dignity of people affected by displacement, people at risk of statelessness, and vulnerable women, children, and youth to attain their social and economic development. Through its integrated approach that combines advocacy, legal aid, and community empowerment and support, DIGNITY Kwanza contributes to the creation of conditions and opportunities for its population of concern to enjoy rights, live with dignity, attain social and economic growth, and participate in the search for lasting solutions to their needs and the overall nation-building.

Dignity Kwanza is currently implementing a Child Protection Program in Nyarugusu Refugee Camp, Kasulu District, Kigoma Region, Tanzania. The program focuses on strengthening child protection systems, providing case management services for at-risk children, supporting birth registration, and enhancing community-based protection mechanisms to ensure children's safety and well-being.

Overall Purpose of the Role

Under the direct supervision of the Child Protection Coordinator, the Psychosocial Support Officer will support the delivery of psychosocial support services to children and adolescents in Nyarugusu Refugee Camp. The role focuses on facilitating structured psychosocial activities, supporting children’s well-being, and contributing to a safe and protective environment through engagement with children, caregivers, and community structures.

Main Responsibilities

• Provide psychosocial support services to children and adolescents in need, including structured individual and group-based psychosocial activities.
• Supervise psychosocial support activities within the Child Friendly Space (CFS), including structured play, recreational activities, life skills sessions, group discussions, creative activities, emotional support sessions, and other child-friendly activities aimed at promoting children’s emotional well-being, resilience, and positive mental health, ensuring activities are implemented on time and meet program goals.
• Organize and facilitate capacity building and supervision of community structures in all their duties within the community.
• Assist in the facilitation of parents and community meetings for child protection clubs (CPCs).
• Screen for and monitor protection needs and gaps in and around the CFS.
• Ensure the participation of all groups of children, especially children living with disabilities.
• Assist facilitators in solving problems arising in CFS.
• Assist teachers, facilitators, and animators in working with children and develop new creative activities as appropriate.
• Facilitate inter-agency referrals for vulnerable children and families, carry out follow-ups, and provide prompt feedback on referred cases to responsible agencies.
• Establish and maintain a database of children identified, assessed, and supported with psychosocial services within the camp.
• Collaborate with other team members in the implementation of project activities.
• Conduct any other related activities as deemed necessary by the Child Protection sector that may arise from time to time.
• Ensure adherence to PSEA (Protection from Sexual Exploitation and Abuse) and organizational Code of Conduct.
• Immediately report any safeguarding concerns or breaches.

Data Collection and Reporting

• With support from the Child Protection Coordinator and M&E personnel, track indicators, maintain, update, and analyze data on activity and indicators.
• Support and work closely with the Child Protection Coordinator and M&E personnel on program data collection, tracking indicators, and maintaining, updating, and analyzing data on program activities.

Logistics Duties

• Take care of equipment and supplies for the job.
• Ensure working equipment is in good condition and replenish/repair when out of order.
• Report immediately any security incident or concern identified within DIGNITY Kwanza’s operational areas.

Our Values

In this position, you are expected to demonstrate DIGNITY Kwanza’s core values as stipulated below:

1. Respect for Human Dignity: We apply a human rights approach in all our engagements with our people.
2. Excellence and Integrity: We seek to excel in what we do. We uphold the highest ethical standards (integrity, accountability, professionalism, and transparency) in the conduct of our affairs.
3. Meaningful Difference: We value the opportunity to make a meaningful difference in people’s lives. We acknowledge that everyone has potential, and we work with our clients to find ways to realize theirs.
4. Solution-Oriented, Innovative, and Resilient: We are solution-oriented, innovative, and resilient. We do not give up easily, even in the toughest situations, and we proactively think inside and outside the box to search for answers.
5. Employee Care: We care for our employees. We create and nurture a culture that enables our staff to have a healthy work-life balance, career advancement, and a decent life.
6. Embrace Diversity: We embrace diversity. We seize the opportunity to learn new ideas from those different from us and share our values with them.

Experience and Technical Competencies

• At least 2 years of professional experience in PSS, Protection, Social work in humanitarian or development programming; experience working in refugee camp settings is an added advantage.
• Demonstrates good understanding of mental health and psychosocial support practices in a similar position.
• Ability to identify the main gaps in child protection in the given context to inform a holistic response for children.
• Self-awareness and proven ability to operate successfully in different cultural environments.
• Good team leader and team member skills, including the ability to be part of and organize, support, manage, and develop a small team.
• Ability to manage stress, be flexible and accommodating in difficult and frustrating working circumstances.

Education

• Bachelor’s degree in Social Sciences or related technical field in a well-recognized college or university (preferred).

Languages

Good proficiency in written and spoken English and Swahili.

Hours and Location of Work

The Psychosocial Support Officer will be based in Nyarugusu Refugee Camp, Kasulu District, Kigoma Region, Tanzania. The candidate should be able to work at least 40 hours per week (Full-time).

Instructions to Apply

This is a full-time job. Please send a cover letter and resume via email to info@dignitykwanza.org. In your cover letter, please describe your reasons for applying, relevant qualifications, and how this position fits into your career plans. Apply no later than 20th May 2026.