Position Title: Receptionist (1 position)

Reports to: Administration and Fleet Manager

Employment Type: Full-time

Job Location: Dar es Salaam

Travel: Not required

Overall Job Function:

The Receptionist is responsible for front desk office duties and ensuring day-to-day administrative issues are done accordingly.

Specific Responsibilities and Duties:

Make records for all program dispatches (parcels and mails) via DHL/Post office, hand delivery and courier
Maintain a log book for all outgoing and incoming program mails and packages
Maintain the image of the reception and ensure all is in good working order.
Welcome visitors and handle incoming and outgoing calls, including webinar and conference calls.
Maintain the sequence of reference number of all outgoing letters and keep copies of all outgoing letters.
Receive and record all incoming letters, hand-delivered items, and other documents arriving at the front desk.
Ensure office telephones and fax are working; screen callers and promptly direct them to the appropriate person.
Coordinate travel for staff and visitors including booking accommodation and flights. Organize and report office maintenance and repair work
Perform any other tasks assigned by the supervisor.

Required Education: Bachelor's degree/ Diploma in Business Administration or related field
Required Work Experience: Minimum 3 years of relevant experience. Must have experience with front desk and customer management.
Effective communication skills, both written and verbal in both Kiswahili and English.
Strong organizational and stress management skills.
Proficiency in Microsoft Office, particularly with Excel.
Ability to work with little to no supervision.