Innovation is life. We are hiring a Relationship Manager to join our team.
Branch Manager
Maintaining Customers Profile
Retail
Arusha
8am - 5pm Monday - Friday.
8am - 1pm Saturdays.
Or different hours as per individual branches working hours.
For more information, call 0800 780 111.
The purpose of this role is to build the business, deepen relationships, and manage key and potential customers from sales of Liabilities, Acquisitions, Cash Management, Credit Card, and Retail Products to maximize revenue by achieving sales targets.
Building relationships with a portfolio of customers assigned to become a first point of contact for their banking needs.
Growth of CASA FD and ASSET of the existing client portfolio as per the target given, and Acquisitions of new CASA FD and ASSET customers as per given budget.
To meet the fee income goal through the existing clients portfolio.
To provide personalized and committed banking services to the customers in the portfolio, such as reviews on customers' accounts and giving each customer the opportunity to make informed choices on their everyday banking.
Identification of cross-selling opportunities in the customer portfolio assigned.
Developing and maintaining a sales/queries management database which can be used for review purposes, analysis of branch performance, and reflection for improvement.
Working with branch managers to anticipate key issues, identifying useful opportunities, and offering professional expertise/solutions to all stakeholders.
Using referrals from existing clients in the portfolio to open new client accounts.
Having a good understanding of all products/services offered by EXIM to be able to serve the client better.
Preparing position reports to the Branch Manager.
University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing.
Minimum of two years relevant working experience in a similar position.
Computer literacy and knowledge of new evolving technology systems.
Ability to assess customer needs and develop products that suit their needs.
Self-confident, ambitious, willing to take on challenges.
High energy level and aggressive.
Self-motivated, fast learning with a proven ability to work independently under pressure and high efficiency.
Experience in structured trade finance, syndication, and project financing will be an added advantage.
Possess in-depth understanding and knowledge of retail banking products viz (liabilities, acquisitions, cash management, credit cards, sales products, etc.).
Proven sales experience in a client relationship role within retail banking.
Send your CV and cover letter to hrrecruit@eximbank.co.tz
NB: Only shortlisted candidates will be contacted.
Exim Bank (T) Ltd is an employer that provides equal opportunities and is dedicated to fostering a diverse workplace and attaining a gender-balanced team. We highly encourage women and individuals with disabilities to submit their applications for this position.
Application Deadline: 14th June 2026
For more information, call 0800 780 111.
Visit us at www.eximbank.co.tz