Relationship Officer, Business Banking

DCB Commercial Bank Plc is a fully-fledged retail and commercial banking in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja swiss ATMs serving over 3 million customers across the country.

We are currently seeking qualified candidates to fill the role of Relationship Officer, Business Banking - 13. The successful candidate will be responsible for growing liabilities and abilities, maintain quality portfolio and earn income through engaging both DCB and non-DCB business and corporate clients to ensure the bank’s strategy is achieved.

Key Responsibilities

• Growing the business banking loan portfolio through quality lending, customer acquisition, and achievement of loan disbursement targets.
• Mobilizing deposits by acquiring new customers, deepening existing relationships, and increasing customer balances.
• Driving Non-Funded Income (NFI) growth through cross-selling of banking products and fee-based services.
• Acquiring and onboarding New-to-Bank (NTB) customers by identifying prospects, conducting sales calls, and converting opportunities into active relationships.
• Maintaining quality portfolio through proper credit monitoring, customer visits, repayment follow-up, and proactive risk management.
• Working closely with Relationship Managers and Branch Managers to grow business volume, product uptake, and customer profitability.
• Developing and maintain customer pipelines, identify business support opportunities, and provide suitable financial solutions.
• Ensuring compliance with KYC, AML, credit policies, and internal procedures during customer onboarding and portfolio management.
• Conducting pre and post-disbursement visits to monitor customer performance and repayment capacity.
• Participating in sales initiatives, marketing activities, presentations, and customer engagement programs.

Qualifications, Skills and Experience

• Bachelor’s degree from a recognized institution.
• 3 years’ experience in sales and client management roles in a financial institution.
• Good working knowledge of business banking environment and practices in Dar es Salaam.
• Good selling and negotiation skills.
• Customer-centric with excellent communication skills.
• Proficient in use of Microsoft Office tools.

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB/RB/ROBB-06/2026 on the subject of the email. To be considered, your application MUST be submitted through recruitment@dcb.co.tz not later than 5th July 2026. Hard copy applications will not be accepted.