We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Dar Es Salaam, Tanzania as a Reservation and Ticketing Agent.

Accountabilities: 

• Making and confirming reservations for passengers, selling ticket for the Airlines lines.
• Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue. 
• Assist the station in achieving the station budget by promoting counters.
• Control cash flow to ensure the sales report is closed on time.
• Plan route and compute ticket close, using schedules, rate book. Examine passenger ticket to direct/advice passenger correctly.
• Assist passengers requiring special assistance to board or depart.

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible. 

Qualifications

To be successful in this role, you must possess the following:

• Relevant College or University qualification 
• 2 years of job related experience
• Excellent communication skills with fluency in English language.
• Through knowledge of special rates / offers / promotions. 
• Proven ability to manage room sales with due regard to the Revenue.
• Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken. 
• High potential individual willing to be trained / learned.
• Demonstrates Quality Consciousness

You also must have the right to live and work in Tanzania to be considered for this role. 

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply 

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.