Overview

Air Tanzania Company Limited (ATCL) is in the process of revamping its operations and has introduced new equipment to its fleet as part of the implementation of its five years Corporate Strategic Plan (2017/2018-2020-2021). In line with this expansion, the Company is also making some reforms in its structure, internal operations and staffing to accommodate the needs of its rapid expansion. Therefore, applications are invited from qualified Tanzanians to fill the following positions.
Job Title: SALES AND RESERVATION OFFICERS (12 POSTS)

MINIMUM ENTRY QUALIFICATION

The following qualifications for aspired candidates:-

• Firstly, Must have Diploma or relevant Certificate from a recognized institution or its equivalent qualification
• Secondly, Must have proven relevant working experience of not less than 2 years in delivering service in demanding consumer environment. Relevant Aviation experience will be given preference
• Thirdly, Background in Air Transport Management and possession of IATA/UFTAA Diploma will be an added advantage
• Furthermore, Must be computer literate
• Moreover, Fluent in both English and Kiswahili
• Lastly, Possession of Bachelor Degree will be an added advantage

DUTIES AND RESPONSIBILITIES:

The holder of the position shall be responsible for the following:-

• Firstly, To render the required services to the customers
• Secondly, To provide the necessary information to the customers
• Thirdly, To handle customers complaints
• Also, To sell products and services to the customers
• Furthermore, To process payments and refund to the customers
• To assist customers when making reservations
• Lastly, To make and confirm reservations

REMUNERATION:

All positions carry an attractive remuneration and Fringe Benefits as per ATCL Scales and Incentive Scheme.

TERMS OF EMPLOYMENT

Five (5) years contract (renewable) upon successful performance

MODE OF APPLICATION:

Interested applicants must submit a signed letter for consideration of the applications attached with the following:

• A detailed curriculum vitae (CV);
• Certified copies of all certificates (including Secondary School), other relevant certificates and licenses. (Tanzanian applicants who have studied outside Tanzania should have their certificates approved by relevant authorities i.e Tanzania Commission for Universities (TCU) or National Examination Council- NECTA))
• Two recent passport size photographs;
• Names and addresses of at least two reputable referees;
• Applicant’s reliable contact address, email address and telephone numbers
• The applicant must indicate the willingness to work upcountry when need be.

Note:
Misrepresentation of facts and qualifications during application shall warrant legal consequences.

CLOSING DATES:

Application letters should reach the undersigned within 14 days from the first date of this announcement:-

MANAGING DIRECTOR & CHIEF EXECUTIVE OFFICER
AIR TANZANIA COMPANY LIMITED,
P.O. BOX 543,
DAR ES SALAAM.