Sales and Ticketing Agent Kenya Airways Dar es Salaam
Job Type: Full-Time
Closing Date: 4th July 2018
Location: Dar es Salaam

Brief Description

To provide excellent service to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty

 

Detailed Description

•       To do Reservations and ticketing for all KQ clients to generate sales.

•       Fare quotes to all KQ clients to provide the best applicable fares and generate sales

•      To recruit and handle existing and prospective frequent fliers to win and retain loyalty.

•       Printing and reconciling of sales returns to account for daily sales.

•       To promote all KQ products to create awareness and generate sales

•       To promote direct telephone sales so as to reduce distribution costs and generate sales

 
Qualifications
 
      
QUALIFICATIONS
  • ‘O’ level Division III
  • IATA/UFTAA  diploma/basic airline fares and ticketing
 COMPETENCES
 
•       Team player
•       Customer focused
•       Good communication skills
•       Pleasant personality/approachable
•       Self confident and well groomed
•       Excellent knowledge of KQ product