Job Summary

Are you a reliable, well-organized and service-orientated individual? Do you have the ability to work under pressure whilst maintaining quality in a dynamic environment?

We’re a world-leading fleet tracking and management company with over 1,750,000 subscribers across 23 countries. We are looking to recruit a Scheduling Officer to join our team at Dar es Salaam- Tanzania. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities;

• Schedule technicians to fit new units, perform de-installations and re-installations and other option changes
• Interact with customers in line with Cartrack’s customer service procedures
• Perform a liaison function between the fitment technicians and customers
• Ensure that job requirements are executed in line with quality assurance standard

Requirements

• Diploma/Bachelor degree holder
• Applied Excel and General Computer Skills
• Strong Planning and Organising Skills
• Customer Services Orientated
• Strong Communication Skills
• Call Centre Experience
• Previous experience in vehicle tracking environment (advantageous)