JOB PURPOSE

Responsible for driving the regional sales strategy for B2B, generating company revenue by closing sales for her allocated account and also carries a target for a team.  
 

THE WAY WE WORK

You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.

CORE RESPONSIBILITIES

1. Account management & revenue target 

• To achieve agreed growth rates from corporate accounts in line with the Business Enterprises business plan.
• Responsible for driving the regional sales strategy
• Meet assigned revenue target on allocated target and also meet the target allocated for your team (Sales executive)
• Cross selling of products and services to new users and existing clients promoting Tigo high value offerings in line with the agreed business plan. 
• Liaising with regional heads to scope the size of the market in the regions and determine the required resources or workforce (KAMs or Sales Executives)
• Regional pipeline management and focus
• Recruiting and managing Sales Executive in the regions 
• Open up new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business plan
• Develop, implement and control account development plans to maximize new and repeat sales from the accounts 
• Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service 
• Ensure that all customer information is entered accurately and in a timely fashion on to the required Tigo customer database
• Work with product team and ensure solutions are customised to meet customers’ requirements
  

2. Lead a team of sales executive

• Lead a team of Sales Executives and ensure that they each meet there individual allocated target and the target for the group is also achieved
• Have sales trading (3 times a week) meeting with the team to monitor and track sales and retention visits 
• Ensure the adoption of effective pipeline management
• Weekly reviews with the team to track performance 
• Act as an escalation point for any customer facing issues that the team cant manage
• Work with Segment manager to design commissions schemes, target setting and push activities for team
  

3. Customer retention

• To achieve agreed retention targets within an existing corporate sector account portfolio.
• To support customer and implement an effective engagement model to ensure customer satisfaction
• To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities 
• To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations 
• Ensure bills are paid as per the agreed credit policy
  

4. Documentation and filling.

• Ensure all account opening applications forms are dully updated and used for activations
• Ensure all documentations are filled in designated areas and ready to be available whenever required
• Advice any required input to improve safe keeping of the customer records/database.
  

QUALIFICATIONS, EXPERIENCE & COMPETENCIES

• University degree in Business is Preferred 
• 4+ years of experience in account acquisition/management
• Proficiency with the MS Office Suite including Microsoft Word, Excel and Power Point
• Expert in selling B2B Products / Spectrum of Services
• Great leadership skills
• Ability to engage in effective and persuasive negotiations and strong interpersonal and communication skills. 
• Ability to work under pressure and time constraints
• Ability to work effectively with a wide range of cultures in a diverse community.
• Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out.
• Experienced with the Tanzanian market whilst having a high level of professionalism
• Ability to achieve results through others.
• Set and manage priorities 

 "We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted