Technical Manager – Life Insurance

INDUSTRY: INSURANCE

HR World Ltd on behalf of our client, we are looking for a Technical Manager who will be responsible for leading and managing the company’s life assurance back-office operations to ensure effective underwriting, claims processing, actuarial function, premiums, reinsurance, product development, technical accounting, data integrity, systems oversight, and operational compliance. The ideal candidate will play a critical role in ensuring technical excellence, operational efficiency, and adherence to regulatory standards.

Responsibilities:

• Oversee and manage all life insurance back-office functions to ensure operational efficiency and alignment with strategic goals.
• Supervise the preparation and execution of premium quotations, claims processing, and commission settlements in line with SLAs and internal policies.
• Conduct underwriting assessments for new business, renewals, and claims to ensure compliance with policy terms and risk standards.
• Manage premium collection and reconciliation with banks, brokers, and agents while maintaining financial integrity.
• Coordinate reinsurance programs including facultative placements and treaty arrangements with periodic reviews.
• Identify process inefficiencies and lead initiatives to enhance service delivery and streamline operations.
• Ensure accurate technical accounting to support the finance team with insurance-related financial data and analysis.
• Oversee actuarial functions including statutory valuations, solvency, pricing, product performance, and vendor engagement.
• Prepare and present management information reports and analytics to support data-driven decisions.
• Collaborate with IT to ensure system functionality, data protection, and security protocols are upheld.
• Monitor industry trends, regulations, and technology developments to guide strategic operational planning.
• Provide leadership, mentorship, and performance management to operational staff and build a strong succession pipeline.

Qualifications:

• Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Insurance, Economics, or a related field.
• Professional qualification such as ACII/FCII or an equivalent designation is mandatory.
• Minimum of 10 years’ experience in life insurance operations, with at least 5 years at a senior management level.
• Strong business acumen and understanding of life insurance market dynamics.
• Knowledge of IT systems, digitization, and system-driven operations is an added advantage.
• Proven leadership, planning, and organizational skills with the ability to manage cross-functional teams.
• Excellent analytical, reporting, and decision-making capabilities.
• High level of integrity, professionalism, and interpersonal communication skills.
• Proficiency in Microsoft Office and insurance-related systems.

Interested candidates may send their CVs to career@hrworld.co.tz before 30th June 2025. Only successful candidates will be contacted.