UN Clinic Health Manager United Nations Development Programme(UNDP) Kasulu, Tanzania
Job Type: Full-Time
Closing Date: 30th October 2023
Location: Dar es Salaam, Tanzania
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Background

 

As in many Programme Countries, UN field personnel in Tanzania are exposed to various health and security hazards that may result in disease; psychological trauma and life-threatening injuries. Dedicated, effective primary health, occupational health, tropical medicine and emergency medical services may mitigate negative outcomes of trauma, injuries and health complications providing better chances for saving lives as well as for faster and better recovery.
 
The UN Health Manager is part of the UN common services of the UN country team in Tanzania and administered by UNDP. In that context UNCT, after long consultation and evaluation of health condition in Tanzania, decided to recruit a UN Health Manager who will be based in Kigoma.
 
The UN Health Manager will attend to the UN Clinic on a full-time basis and provide medical services to staff members and their dependents. In addition, he/she will facilitate medical evacuations and cooperate with headquarter offices on all related matters. UN Health Manager is responsible for the day to day running of the UN Clinic and he/she manages the UN Clinic staff and physical assets (equipment and inventories), ensures consistent delivery of high-quality medical services to the UNCT. UN Health Manager will also be responsible for medical examinations of staff, a responsibility he/she will share with other designated UN Physicians. (The UN Clinics operate, with regard to technical matters only, under the general supervision of the UN Medical Director and with UNDP regarding all administrative matters)
 
The incumbent will be under the overall supervision of UNDP Resident Representative and the direct supervision of the DRR/Operations with regards to all administrative matters and the general supervision of the UN Medical Director with regards to technical matters, the UN Health Manager, UN Health Manager, will provide clinical services including medical consultations and emergency care, and supervise the work of the medical staff (including nurses, lab technician and pharmacist). The incumbent will support and promotes proactive occupational health policies and best practices and procedures in the medical services in conjunction with Administration. This will include outreach to staff and dependents in the areas of preventative health. The UN Clinic doctor is expected to take part in HIV work in the UN work place as outlined in UN Cares and UN Plus.  S/he is part of the emergency response team and will as such work closely with DSS in implementing casevac and mass casualty response.
 
She/he is expected to be located in Kigoma/Kibondo but travel in Dar es Salaam and other duty stations to monitor health conditions of staff in the field and out-country for medical assessments might it be required.

 

Duties and Responsibilities

 

Summary of key functions:
Clinical Duties
Medical Administrative Duties
Coordination of UN Cares activities
Emergency medical response. 
 
1) Clinical Duties: 
  • Attend the United Nations Clinic on a full-time basis;
  • Respond to acute emergencies in line with international protocols such as advanced trauma life support management and advanced cardiac life support. or Pre-Hospital Trauma life support;
  • Be able to do triage and primary stabilization; 
  • Undertake day-to-day clinical duties, e.g. walk-in clinic, pre-placement and periodic medical examinations and immunizations;
  • Provide health education; 
  • Participate in addressing work environment and occupational health issues;
  • Undertake medical examinations for UNDP and UN Agencies international and local staff and dependents;
  • Diagnose and recommend treatment to all staff visiting the Clinic on a daily basis;
  • Be on call during and outside office hours to observe and treat emergencies in the UN Clinic. Undertake house calls when required;
  • Responsible for entry and periodic medical examinations for United Nations staff members who choose to use the UN Clinic for their examinations.
  • Deputize the UN Clinic health manager when needed.
2) Medical Administrative Duties: 
  • Liaise with other dispensaries, host-nation medical facilities and medical facilities abroad to coordinate medical evacuations; 
  • Follow the United Nations established policies and procedures regarding medical clearances, sick leave and medical evacuations;
  • Recommend medical evacuation when she/he is deputizing the UN clinic health manager or when the she/he is delegated to do so to Resident Representative of the involved Agency, fund or program (act as the medical expert and submit the evacuation request the advice of UN Medical Director) and facilitate medical evacuations authorized by the UN Medical Director;
  • Responsible for all paper work and reporting procedures for medical evacuations in line with UN Rules and procedures;
  • Ensure proper follow up on all cases;
  • Application of terms of reference in UNDP POPP for rules and regulations regarding UN Clinic operations;
  • Responsible for establishing good relations with reliable hospitals, private medical facilities and blood banks and local physician, including UNEP if available;
  • Keep constant contact with the United Nations Designated Examining Physicians to facilitate their availability as and when required;
  • Ensure that proper medical records are kept in a strictly confidential manner;
  • Maintain emergency medical supplies and equipment to be used in case of emergency situation;
  • Replenish first aid kits and other essential medical supplies kept in other  duty stations within the country;
  • Maintain medical records of all United Nations personnel and advise health precautionary steps to new staff members; 
  • Prepare and send periodic (quarterly) reports of functions, visits, medical evacuations and treatments at the UN Clinic to the United Nations Medical Service when she/he deputized the UN Health Manager.
  • Advice on health precautionary steps to be undertaken at the duty station, and perform any other duties as considered necessary by the United Nations Medical Director and/or the UN Resident Coordinator.
  • Deputize the UN Clinic health manager when needed.
3) Supervisory Administration (When she/he is deputizing the UN Health manger) 
  • Supervise, distribute work to the nurse (s) and other staff of the United Nations Clinic; 
  • Manage day-to-day mission medical support operations by ensuring availability of supplies and proper functioning of medical equipment when she/he deputized the UN Clinic health manager;
  • Ensure that appropriate training programs are implemented in order to maintain and develop the medical capabilities (e.g. health education, HIV/AIDS prevention, first aid and CPR);
  • Responsible for regular reporting on clinic activities, medical facilities available locally and other statistical information as may be required.
4. Coordination of UN Cares Activities:
  • Planning and organization of training of focal points and peer educators;
  • Arranging the dissemination of UN policies on HIV/AIDS;
  • Conducting an education and information campaign;
 

 

Competencies

 

Core
 
Innovation
Ability to make new and useful ideas work
Level 4: Adept with complex concepts and challenges convention purposefully
 
Leadership
Ability to persuade others to follow
Level 4: Generates commitment, excitement and excellence in others
 
People Management
Ability to improve performance and satisfaction
Level 4: Models independent thinking and action 
 
Communication
Ability to listen, adapt, persuade and transform
Level 4: Synthesizes information to communicate independent analysis
 
Delivery
Ability to get things done while exercising good judgement
Level 4: Meets goals and quality criteria for delivery of products or services
 
Technical/Functional
 
Professionalism:  Knowledge of clinical, occupational and tropical/travel medicine. Formal training in CPR and, preferably in BCLS and ACLS or equivalent emergency medical care. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
 
Planning& Organizing: 
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
 
Accountability: 
Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
 
Client Orientation:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
 

 

Required Skills and Experience

 

Education:
  • Advanced University Degree in Medicine, from an accredited University and currently licensed to practice within home country or another national jurisdiction; 
  • Certification in Advanced Trauma Life support, Advanced cardiac Life support OR Pre-hospital trauma life support is desirable;
  • Certification in HIV care OR VCCT is desirable.
Experience:
  • At least five (5) years progressive experience and practice in general medicine in developing countries or countries in conflict, of which at least one year should be in Trauma and Emergency care and two years in Internal Medicine;
  • Surgical, ICU, aeromedical or anesthetic experience is an advantage;
  • Experience in Tropical Medicine, 
  • Previous UN medical system/international medical experience is desirable. 
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is expected
Language Requirements:
  • Proficiency in English. Working knowledge of other UN language desirable 
Other:
  • Describe any additional qualifications:
  • Non-Smoking environment