Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily network operations activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operation processes and cost.
1.Services Contract Governance:
2.SLA Management: Service Level Agreement management for all major contracts including support and lease agreements.
3.Network Technology Strategy Formulation & Execution
4.OPEX Budget & Execution: Prepare, execute & track the annual network operating budget plans
5.Performance Management & Reporting
6.The Spirit of Vodacom