Analyze your CV for NOC Support at Zanlink Limited

Internship Opportunity – NOC SupportCompany: ZanlinkDepartment: Customer Support / Network Operations Center (NOC)About ZanlinkZanlink is a leading Internet and digital solutions provider in Zanzibar, delivering reliable connectivity and technology solutions to residential, SME, corporate, hospitality, and government sectors. As part of our continued growth and commitment to developing local talent, we are inviting motivated and passionate young professionals to join our team as NOC Interns.This internship is designed to provide hands-on technical and customer support experience within a dynamic ISP environment. Successful candidates demonstrating strong performance, discipline, and commitment will be considered for permanent employment opportunities within the company.Key ResponsibilitiesMonitor network performance and service availabilityRespond to customer technical inquiries and complaintsEscalate technical faults to the relevant engineering teamsAssist in troubleshooting internet connectivity and network-related issuesLog and update trouble tickets accurately within the systemFollow up with clients to ensure timely issue resolutionSupport field engineers and internal teams where requiredAlways maintain professional communication with customersParticipate in shift operations, including weekends and holidays, where necessaryAcademic QualificationsDiploma or Bachelor’s Degree in Information Technology, Computer Science, Telecommunications Engineering, or related fieldsRecent graduates are highly encouraged to apply.Skills & CompetenciesBasic understanding of computer networks and internet technologiesKnowledge of routers, Wi-Fi, TCP/IP, and fiber connectivity is an added advantageGood communication and customer service skillsStrong problem-solving abilities and willingness to learnAbility to work under pressure and within a team environmentGood computer literacy and reporting skillsHigh level of discipline, professionalism, and accountabilityWhat We OfferPractical hands-on experience in a leading ISP environmentExposure to real-time network operations and customer support systemsProfessional mentorship and technical learning opportunitiesOpportunity for long-term career growth within the company based on performanceHow to ApplyInterested candidates should submit:Updated CVAcademic certificates/transcriptsApplication letterto: yona.ngeleja@liquidtech.co.tzSubject Line: Application – NOC Support InternApplication Deadline: 23rd May 2026Only shortlisted candidates will be contacted.