Business Analyst

• Facilitate acquisition of business requirements
• Translation of business requirements into technical actionable items
• Ensure that the needed quality is delivered 
  Key accountabilities and decision ownership 
• Requirement acquisition and Translation
  
  • Collecting and documenting business requirements and translate them into Technical specifications.
  • Engaging business users and process owners to come up with a solution as per the business requirements
  • Documenting the user requirements document and ensure signoff with all stakeholders before sending it to the supplier.
  • Ensuring the supplier understands all the requirements and our prerequisites if any
• Suppliers’ evaluation
  
  • Performing technical evaluation to ensure that all solutions proposals from  the solutions  providers matches our requirements
  • Analysing the solution design and architecture to ensure it is cost efficient.
  • Analysing all risks associated with choosing each supplier
  • Ensuring that suppliers fully comply with all our security baseline standards.
• Business Process Modelling
  
  • Documenting  and maintaining the Vodacom product catalogue
• Budget Administration
  
  • Facilitating Budget approvals for PO issuance of projects
  • Logging budget transfers
• Reporting
  
  • Analysing and preparing IT and Billing group monthly availability reports. The reports consist of Systems availability reports, Services availability reports, M-Pesa bench mark report, Customer experience reports and Supplier’s performance reports.

Core competencies, knowledge and experience

• Excellent analytical and logical reasoning skills 
• Excellent communication skills
• Strong stakeholder management skills
• Able to adapt to Agile
• Able to challenge the status quo
• Must have technical/professional qualifications: 
• Degree in Computing or Telecommunication field.
• At least 2-4 years’ experience in Computing/ or Telecommunication field
• ITIL Certification would be advantageous.
• Systems Analysis, Design, development and implementation & Business Communication

• Monitor and Diagnose
• Incident Response
• Data Driven Decision Making
• Dev Ops
• Security
• Software Engineering
• Cloud
• Automation and Robotics