Graduate Trainee

Job Summary:

The incumbent will be contact person to customers on banking solutions. Responsible for advising bank customers on financial related issues. He/she will handle customers in a professional manner.

Key Responsibilities:

• Always provide splendid customer services to customers in a friendly and courteous manner
• Have sufficient knowledge about the banking products and services
• Respond to all Customer inquiries in accordance to the Bank’s Policies and Procedures
• Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties.
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Daily Responsibilities:

• Advise customers on financial related issues.
• Ensure that records are correctly captured.
• Perform any other related duties as may be assigned by the Supervisor from time to time.

Requirements:

• C in Mathematics and English for O’level and A ‘level
• Bachelor’s degree from any recognized institution
• Professional Qualifications is an added advantage.
• Master’s Degree in Business studies is an added advantage.