Head of Mpesa IT Operations

Role purpose:

The candidate will be responsible for planning, sourcing, designing, implementation, deployment and maintenance of MPESA + Eco System

Key accountabilities and decision ownership

• To guarantee high availability and excellent customer experience for M-PESA
• Play a leadership role in ensuring the M-PESA system is stable and accessible on 24/7
• Responsible for financial planning and control pertaining to M-PESA Support
• Responsible for human resources management pertaining to M-PESA
• To provide guidance, leadership and direction to M-PESA support manager, and ensure they are familiar with technical architecture of their systems and have also instituted a regime which will ensure problems are detected early and resolved in a timely manner.
• Business Continuity Management   

Core competencies, knowledge and experience

• Project management skills
• Decision making, leadership, good communication
• Planning, GSM/3G/4G Network expertise
• Systems Integration, Business needs analysis
• Mobile Money, AML, Payment Gateway 
• Over 5+ years of total experience in Man Management, Project Management, Telecommunication, and Systems Integration in Telecom industry.
• Total of 4+ years of Experience in Management Level.

Must have technical/professional qualifications:

• Bachelor degree in Computer Science or its equivalent.
• Strong technical, analytic skills.
• Build and maintain relationship with key stakeholders.
• Mobile Money experience would be an added Bonus