Operations Officer

At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

We’re on the lookout for an experienced Operations Officer who will ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders.

As an Operations Officer you will be responsible for 

Analysis and Reporting

• Ensure operational reporting analysis, when required
• Generate and analyse reports to identify exceptions

Operational Systems

• Monitor systems implementation and usage and identifying exceptions and escalate appropriately
• Collaborate with systems users and developers to ensure problems are resolved

Call Cycle Administration

• Distribute and clarify optimised routes to Operations
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• Extract and distribute movement reports from C-Track system

What are we looking for?

To qualify for this role, you should

• Minimum Qualifications: Graduate / PG / Certification (Systems, MIS or BI tool)
• Minimum Experience: 2-3 years’ experience in a Business Support / analytical environment preferably within FMCG
• Knowledge, Skills & Abilities: Attention to detail
• Results orientated
• Commitment to excellence

What’s in it for you?

• Robust benefits package 
• Competitive salary
• A workplace that encourages growth and will challenge you 
• Opportunity to work with one of the worlds largest FMCG companies