Operations Specialist

• Support all Taxify's business operations in Tanzania
• Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
• Onboard new drivers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
• Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
• Figure out the logistics of how many drivers are needed where and when
• Develop and execute strategies to keep the churning rate at minimum levels

REQUIREMENTS

• You have 2 years experience in an analytical position
• You're a great communicator
• You have a data-driven analytical mindset (Excel skills)
• You're a hustler, not stopping after 20 obstacles a day
• You have a Bachelor's Degree in Economics, Finance or other analytical subject
• You have excellent spoken and written English
• You're passionate about new technologies and ride-sharing

You’ll get extra credit for:

• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• Experience in product launches or running a business

BENEFITS

• Motivating compensation – motivational base pay and company stock options
• No corporate BS – we’re moving too fast for that
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team, plus regular team events
• Flexible working hours – as long as you get the work done
• Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world