People and Culture Manager

JOB DESCRIPTION
Purpose of the position:

Provide P&C (People and Culture) strategic, technical and administrative support, while facilitating teamwork that will enhance efficient and effective service delivery necessary to maintain a healthy People & culture environment in World Vision Tanzania (WVT) Field Offices and to all stakeholders

Major Responsibilities:

1. Design and roll out of Global and Regional P&C initiatives in WVT
   
   • GAM and P&C collaborative initiatives design and rollout
   • Roll out and maintain Succession and Talent management plans and execution
   • Blended learning sensitization within the WVT staff community
   • Organization Capacity Plan (OCP) and program Capacity and Performance Review (PCPR) integration within WVT
   • People and Culture implications of Global and Regional Change initiatives,
   • GTRN and P&C collaboration
   • Effective management of Our People system
   • Our Voice execution, analysis and follow- up
2. Function as a Strategic Partner with NO Department teams
   • Work as first level consultant with line managers and their leadership teams to identify strategic people needs
   • Act as a thought partner with line managers to improve people-related priorities in WVT
   • Coach WVT P&C Business Partners on HR and people management practice as the need arises
   • Provides assistance and guidance to P&C executives on a broad range of human resource policies, programs, and practices.
   • Ensure a business partnering role to Directors and Managers in providing technical advice on optimizing staffing plans & projects
   • Maintain current understanding of the client’s department, strategy, people- related issues by becoming valuable member of client's leadership team
   • Provide support to P&C Director to develop P&C strategies which support the EAR P&C strategy and is aligned with the P&C LEADER framework, and allows forecasting of people and culture
   • Assist development and roll out of programs and tools to support career development, leadership development, succession planning and retention of high potential staff
3. Become an Employee Champion acting as a first point of contact and intermediary for P&C Director in assigned business units
   • Act as a thought partner to line managers to maintain a positive employee-employer relationship and promote a high level of employee commitment and motivation
   • Support P&C Director in the roll-out of annual employee engagement surveys, analysis and development and implementation of engagement action plans
   • Support annual benchmark reviews of salary and benefits for national staff to ensure a competitive market position and champion the roll-out of new benefit schemes
   • Provide leadership, guidance, counseling, and training to managers on employee relations issues and the Employee Relations protocol
   • Assist managers with issues related to interviewing, hiring, terminations, promotions, performance review, harassment and other HR topics in line with policies as the need arises.
4. Act as a Change Agent working to
   • Collaborate with line managers to design organizational structures, job roles, and talent management processes to drive organizational strategy, promote accountability, learning, and innovation within the organization
   • Facilitate a culture of accountability and facilitate the roll-out of a strategically aligned performance management system
   • Facilitate promoting a customer service culture, professionalism, and accountability within the P&C team
   • Advise P&C Director on the need for development and ongoing changes of the WVT people plan
   • Actively partner with leaders and work with them to collaboratively identify practice improvement
   • Identify and support relevant development opportunities for P&C staff.
5. Act as a Functional Expert who works to
   • Maintain the current understanding of all WVT departments, strategy, people related issues by becoming a valuable contributor to National Office SMT leadership team
   • Provide strategic guidance to the P&C team on systems, policies & procedures
   • Provide technical guidance in the review, contextualization and roll-out of Global & Regional People & Culture policies
   • Apply rigorous project management techniques to planning and implementing cross-functional HR initiatives that support current and future business strategies
   • Communicates regularly with the P&C staff to exchange information and provide ongoing support and problem resolution
6. P&C Networking
   • Networking with other line managers, HR associations and related institutions or HR staff in other International NGOs or organizations in the Cluster/Field offices as well as encouraging P&C team to do the same
7. Reports
   • Ensure quality and timely submission of the P&C monthly report for Project hired staff (by 25th of the month) which also links to the P&C performance indicators and agreed dashboards
   • Ensure reporting of P&C budget utilization for the existing FY at the end of each quarter for decision making and planning in the next quarter

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Minimum Qualification required:

• Minimum Qualification required: Degree in Human Resources, Public Administration, MBA, or related field Human
• Resources, MPA HRM (Public Administration)
• Experience: 5 years in Human Resource Management
• Preferred: At least 3 years of managerial experience in an international organization

Technical Skills & Abilities:

• Good knowledge of normal organizational policies, Tanzania labor law and legal requirements
• Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.
• Effective communication skills
• Good understanding of World Vision operations
• Ability to maintain effective working relationships with staff and partners at all levels
• Excellent interpersonal and coaching skills.
• Ability to work with various departments and foster teamwork
• Skills in database management and record keeping
• Ability to maintain the highly confidential nature of human resources work
• Ability to exhibit an exemplary lifestyle as interpreted in the specific local context
• Proven candidate sourcing and relationship building skills
• Experience in working in a multicultural environment. Experience in a hardship context will be an added advantage
• High level of commitment and working with minimal supervision
• Commitment to World Vision objectives and ministry, mission statement, and core values
• Able to manage multiple priorities in cross-cultural teams and prioritize under pressure
• Able to respond to deadlines
• Integrity and strong interpersonal skills
• Customer Service orientation
• Strong computer skills (MS Word and MS PowerPoint), with solid proficiency in managing databases and MS Excel
• Ability to work well within a team and to build and promote team spirit

Working Environment / Conditions:

• Work environment: Office-based with frequent travel to the field
• Travel: 10% Domestic/international travel is required.
• On call:10%