Records Management Officer

Background

DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance clients, small to medium-sized businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8–9 branches, more than 700–1000 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving over 3 million customers across the country

Reference Number: DCB/OP/RMO-05/2025

Responsibilities:

• Develop and implement a records management program for the maintenance, protection, retrieval, and disposal of records.
• Ensure compliance with regulatory requirements and industry standards.
• Organize and maintain both physical and electronic records for easy access.
• Retrieve and return to storage documents requested by user departments, external auditors, and the bank examiner.
• Manage off-site storage and ensure old records are securely archived.
• Work with risk and compliance departments to identify and destroy old records.
• Provide training to staff on records management procedures and policies.
• Perform regular audits to ensure that procedures are followed.
• Manage and preserve records in various formats, including digital and paper-based.
• Assist in the preparation of documentation for audits and regulatory reviews.
• Prepare periodic reports for updates and decision making by management.

Qualifications and Experience:

• Diploma degree in Records and Archives Management, Library Science, or a related field.
• Three years’ experience in records management or a related field.
• Knowledge of records management principles, legal and regulatory requirements related to records management.
• Strong organizational and planning skills.
• Excellent communication skills, both verbal and written.
• Proficiency in using records management software and databases is an added advantage.

Application Instructions:

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB/OP/RMO-05/2025 on the subject of the email. To be considered, your application MUST be submitted through recruitment@dcb.co.tz not later than 27th May 2025. Hard copy applications will not be accepted.