VAS Technical Supervisor
Kiswahili
Viewed Job:

VAS Technical Supervisor

full-time

VAS Technical Supervisor

Tigo

Website

VAS Technical Supervisor

Core Responsibilities

  • Provide L1 & L2 level maintenance support for all VAS network elements.
  • Implement project related activities within the VAS setup
  • Implement rollout change requirements including but not limited to Shortcode changes, USSD service codes, SMS routing requests and other service requests on the VAS platforms
  • To deliver new services and improve on existing services
  • Provide clear communication through presentations or other informal sessions to business stakeholders on issues related to the VAS setup
  • Engage vendors and other departments in resolution of issues
  • Participate in knowledge transfer sessions to other VAS team members
  • Monitor the performance of VAS system vendors during 3rd level issue escalation and provide necessary feedback to management regarding performance and propose ideas for improvement of standards
  • Provide input and ideas into the assessment of technical feasibility of new products or service propositions from the Business Unit
  • Timely incident handling and coordinate with system vendors for prompt resolution Perform regular monitoring of VAS systems to ensure alarms are attended to or escalated and resolved timeously.
  • Ensure accurate planning and adherence to project schedules, manage internal and external teams and communicate status to all stakeholders
  • Provides technical leadership and/or business expertise to subordinates and peers on technical complexities of assigned ajira projects Participates in the evaluation of new and existing software products.
  • Provide corrective and preventive maintenance to VAS platforms.
  • Perform periodical trend analysis and produce reports related to network faults with suggestions to help improve VAS platforms.Perform testing, debugging, troubleshooting and deployment of applications/services to ensure their quality.
  • Review and update training manuals for new or modified equipment, operating systems and software.

Academic Qualifications

  • University degree in telecommunications or computer science5+ years’ technical experience in Telecom industry
  • Able to extract implementation requirements and details from a high level request description
  • Able to do follow up and communicate feedback effectively
  • Experience with working with trouble ticketing systems
  • Presentation & Communication skills
  • Knowledge sharing Unix/Linux/Solaris system administration skills Shell and DB SQL scripting Databases : MySQL, Oracle and MSSQL
  • Good knowledge in GSM, SS7, SIGTRAN, SIP, TCP/IP, Diameter, SMPP, Web service Ability to work independently, with a sense of urgency and integrity.
  • Ability to work under stress, and with tight timelines
  • Creative, flexible, able to use own initiative to solve problems

Work Experience

  • Knowledge in Oracle Database and IP transmission Experience in handling 3G support projects Proven VAS experience in VAS platforms

CORE COMPETENCIES

  • Excellent in oral and written communication skills
  • Demonstrated stable proven Planning skills.
  • Independent and with good work attitude with high level of integrity

This Position Is Open To People

 

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Overview

  • Location: Dar es Salaam
  • Job Title: VAS Technical Supervisor
  • Application Deadline: 2018-01-09
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