Relationship Manager, Business Banking
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Relationship Manager, Business Banking


Relationship Manager, Business Banking

Standard Chartered Bank


About Standard Chartered 

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  


To us, good performance is about much more than turning a profit.  It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 


We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities

  • Relationship deepening by proactively reaching out to & engaging with high value Business Banking Clients and “Hidden Larger Businesses” as per the mandates protocols
  • Acquiring from ETB client, CB and CIB referrals (MGM)
  • On boarding clients on TWC and LAP proposition.
  • Supporting the Client on any Client-initiated needs
  • Delivering on transactions, service requests, On line Banking, Mobile/Web training
  • Updating CDD/AML
  • Managing Client’s Credit Situation


Our Ideal Candidate

Product Broadening

  • Understanding of businesses and financials
  • Enhanced multi-product BB knowledge
  • Market and competition knowledge


Client Engagement

  • Presentation and soft skills tailored to engaging business owners
  • Internal stakeholder engagement skills
  • Closing Deals 
  • Ability to drive and manage Client interaction 
  • Communication and presentation skills
  • Negotiation and objection handling
  • Client training on digital solutions


Journey completion

  • Discipline and time management to handle a client ajira portfolio
  • Ability to solve problems and close issues without handing over
  • Strong analytical ability 
  • Understanding of BB KYC/ CDD principles


Experience/ Knowledge Required

  • Good first degree or require technical skills gained through professional associations and practical experience (3-5 years experience)
  • Good working knowledge of banking products.


More Jobs From This Company


  • Location: Dar es Salaam, Tanzania
  • Job Title: Relationship Manager, Business Banking
  • Application Deadline: 2020-02-17
Apply Here

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