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About this job
About Zanlink
Zanlink is Zanzibar's leading Internet Service Provider, delivering reliable connectivity and digital solutions to residential, SME, corporate, hospitality, and government clients across the islands. We are looking for a highly organized, results-driven professional with a strong collections mindset to join our Finance team as an Accounts Receivable & Collections Officer.
Key Responsibilities
This role is primarily focused on debt collection and revenue recovery, with supporting billing and reconciliation duties.
Debt Collection & Credit Control (Primary Focus)
Drive debt collection activities in accordance with company policies and approved debt collection procedures.
Prioritize overdue and high-risk accounts to maximize collections and achieve monthly collection targets.
Prepare and maintain accurate debtor aging reports and collection trackers.
Escalate chronic, disputed, or high-risk accounts with appropriate recommendations, including payment arrangements, service suspension, account termination, or referral to third-party debt collection agencies.
Build and maintain positive relationships with customers while ensuring timely recovery of outstanding debts.
Produce weekly and monthly collection performance reports for management review.
Billing & Accounts Receivable Support (Secondary)
Generate monthly bill runs and ensure all customer invoices are dispatched by the 3rd working day of each month.
Perform daily and weekly revenue reconciliations covering new sales, upgrades, downgrades, suspensions, reconnections, and churned customers to ensure billing accuracy and revenue completeness.
Conduct regular reconciliations between active customer services and billed circuits to identify and correct any revenue leakage.
Maintain accurate customer billing records and ensure all services are billed correctly and on time.
Investigate billing disputes and work closely with customers and internal departments to ensure timely resolution.
Perform any other duties assigned by management from time to time.
Qualifications & Experience
Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
Minimum of 2 years' experience in Accounts Receivable, Credit Control, Billing, or Collections (with a good track record for collections).
Experience in the telecommunications, ISP, utility, or service industry will be an added advantage.
Strong understanding of debtor management and revenue reconciliation.
Good knowledge of Microsoft Excel and accounting systems.
Excellent communication, negotiation, and customer engagement skills.
Ability to work independently and meet collection targets.
Key Competencies
Strong attention to detail.
High level of integrity and professionalism.
Analytical and problem-solving skills.
Excellent follow-up and organizational abilities.
Results-oriented with a strong collection mindset.
Ability to work under pressure and meet deadlines.
What We Offer
Competitive salary package.
Performance-based monthly collection incentive.
Medical insurance.
Opportunity to work with Zanzibar's leading ISP.
Professional growth and development opportunities.
How to Apply
Interested candidates should submit:
Updated CV
Cover Letter
Copies of relevant academic certificates
Applications should be sent to: Kevin.Mremi@liquidtech.co.tz
Application Deadline: 18th September 2026
Zanlink Limited is an equal opportunity employer. Only shortlisted candidates will be contacted.
Zanlink is Zanzibar's leading Internet Service Provider, delivering reliable connectivity and digital solutions to residential, SME, corporate, hospitality, and government clients across the islands. We are looking for a highly organized, results-driven professional with a strong collections mindset to join our Finance team as an Accounts Receivable & Collections Officer.
Key Responsibilities
This role is primarily focused on debt collection and revenue recovery, with supporting billing and reconciliation duties.
Debt Collection & Credit Control (Primary Focus)
Drive debt collection activities in accordance with company policies and approved debt collection procedures.
Prioritize overdue and high-risk accounts to maximize collections and achieve monthly collection targets.
Prepare and maintain accurate debtor aging reports and collection trackers.
Escalate chronic, disputed, or high-risk accounts with appropriate recommendations, including payment arrangements, service suspension, account termination, or referral to third-party debt collection agencies.
Build and maintain positive relationships with customers while ensuring timely recovery of outstanding debts.
Produce weekly and monthly collection performance reports for management review.
Billing & Accounts Receivable Support (Secondary)
Generate monthly bill runs and ensure all customer invoices are dispatched by the 3rd working day of each month.
Perform daily and weekly revenue reconciliations covering new sales, upgrades, downgrades, suspensions, reconnections, and churned customers to ensure billing accuracy and revenue completeness.
Conduct regular reconciliations between active customer services and billed circuits to identify and correct any revenue leakage.
Maintain accurate customer billing records and ensure all services are billed correctly and on time.
Investigate billing disputes and work closely with customers and internal departments to ensure timely resolution.
Perform any other duties assigned by management from time to time.
Qualifications & Experience
Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
Minimum of 2 years' experience in Accounts Receivable, Credit Control, Billing, or Collections (with a good track record for collections).
Experience in the telecommunications, ISP, utility, or service industry will be an added advantage.
Strong understanding of debtor management and revenue reconciliation.
Good knowledge of Microsoft Excel and accounting systems.
Excellent communication, negotiation, and customer engagement skills.
Ability to work independently and meet collection targets.
Key Competencies
Strong attention to detail.
High level of integrity and professionalism.
Analytical and problem-solving skills.
Excellent follow-up and organizational abilities.
Results-oriented with a strong collection mindset.
Ability to work under pressure and meet deadlines.
What We Offer
Competitive salary package.
Performance-based monthly collection incentive.
Medical insurance.
Opportunity to work with Zanzibar's leading ISP.
Professional growth and development opportunities.
How to Apply
Interested candidates should submit:
Updated CV
Cover Letter
Copies of relevant academic certificates
Applications should be sent to: Kevin.Mremi@liquidtech.co.tz
Application Deadline: 18th September 2026
Zanlink Limited is an equal opportunity employer. Only shortlisted candidates will be contacted.