Analyze your CV for Bus Dvlpt Exec, Priority (Retail Banking / Frontline Sales and Service / Sales / J897) at Standard Chartered Bank
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About this job
Introduction
Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa, and the Middle East. And our heritage and values are expressed in our brand promise – here for good. See our Brand and Values
The purpose of the role is to
Meet the business objectives initiated by the respective country Priority Clients business
Customer focused need-based selling
Deepen customer relationship and maximize penetration
Business Drivers
Achieve personal sales target
Segment focus, customer focussed needs-based selling
Being a Priority Clients Acquisition Executive, the focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product
Customer Experience
Operational quality – Error free customer application & documentation
Responsive and responsible selling
Practice appropriate sales and marketing skill
Ensure nil Customer complaint
Risk Assurance
Conduct CDD, MLP & TCF diligently
Zero tolerance – Fraud, Mis-selling
Attend training, acquire knowledge and apply to job function
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
KEY DIMENSIONS
Customers: New-to-Bank Affluent and Emerging affluent Clientele along with inactive portfolio activation if mandated by the bank
Business Targets: As mentioned in Job Objective
KNOWLEDGE/SKILLS/EXPERIENCE
Must be a graduate. MBA’s would be an advantage
Candidates having Sales experience of at least 1 year in the Retail Banking Industry; especially Home Loans, Wealth and
Savings Accounts would be preferred
Good knowledge of the selected market and customer segments would be an advantage
Strong communication and negotiation skills with the ability to influence outcomes
Strong interpersonal skills, which encourages and promotes enthusiasm and team spirit
Proposition
We are committed to building a culture that fosters a diverse and inclusive environment that’s free from bias, where everyone can realize their full potential and make a positive contribution. This is just one of our values that are expressed in our brand promise – here for good. Apply now
Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa, and the Middle East. And our heritage and values are expressed in our brand promise – here for good. See our Brand and Values
The purpose of the role is to
Meet the business objectives initiated by the respective country Priority Clients business
Customer focused need-based selling
Deepen customer relationship and maximize penetration
Business Drivers
Achieve personal sales target
Segment focus, customer focussed needs-based selling
Being a Priority Clients Acquisition Executive, the focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product
Customer Experience
Operational quality – Error free customer application & documentation
Responsive and responsible selling
Practice appropriate sales and marketing skill
Ensure nil Customer complaint
Risk Assurance
Conduct CDD, MLP & TCF diligently
Zero tolerance – Fraud, Mis-selling
Attend training, acquire knowledge and apply to job function
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
KEY DIMENSIONS
Customers: New-to-Bank Affluent and Emerging affluent Clientele along with inactive portfolio activation if mandated by the bank
Business Targets: As mentioned in Job Objective
KNOWLEDGE/SKILLS/EXPERIENCE
Must be a graduate. MBA’s would be an advantage
Candidates having Sales experience of at least 1 year in the Retail Banking Industry; especially Home Loans, Wealth and
Savings Accounts would be preferred
Good knowledge of the selected market and customer segments would be an advantage
Strong communication and negotiation skills with the ability to influence outcomes
Strong interpersonal skills, which encourages and promotes enthusiasm and team spirit
Proposition
We are committed to building a culture that fosters a diverse and inclusive environment that’s free from bias, where everyone can realize their full potential and make a positive contribution. This is just one of our values that are expressed in our brand promise – here for good. Apply now