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About this job

Learning & Development Manager
Develop training materials and curricula on a project basis across all functions, covering core technical skills, soft skills and leadership development.

Conduct Training Needs Analysis (TNA) across various functions and work with Heads of Functions to identify appropriate interventions aligned with Performance Development Plans.
Schedule training interventions in accordance with the overall training plan.
Source training requirements from internal and external service providers in line with the training strategy and coordinate the delivery of a broad range of courses across different functions.
Ensure the implementation of specific talent deliverables through the development of appropriate Talent Strategies.
Consolidate and analyse KCBT talent management information, data and statistics, including succession plans, career development plans and critical talent documents.
Manage the movement of KCBT talent across KCB Group.
Drive and strengthen the Management Trainee and Management Entry programmes to meet the bank’s future talent pipeline requirements.

Daily Responsibilities

Respond to staff queries relating to training, including e-learning.
Facilitate proposed and scheduled training programmes.
Communicate with training service providers regarding payments, training updates and related matters.
Communicate with Heads of Departments, managers and training target groups regarding proposed and scheduled training.
Provide Heads of Departments and managers with feedback on training programmes.
Ensure proposed training programmes are aligned with established Training Needs Analysis.
Compile training-related data.

Key Challenges
The role involves addressing several challenges, including:

Obtaining training confirmations.
Facilitating ad-hoc training programmes.
Operating within constrained budgets.
Balancing the quality and cost of training programmes.
Allocating specific training costs in a decentralised payment environment.


Academic and Professional Qualifications

University degree from a recognised university.
Relevant Human Resources professional qualifications.
Postgraduate Diploma in Human Resources.

Experience and Competencies
Minimum Experience

Training and Development experience: 4 years
Talent Management and Development: 2 years
Demonstrated creativity and analytical skills: 2 years
Experience in other HR functions: 2 years

How to Apply
Interested and qualified candidates should submit their applications through the official KCB Group Careers website.
CLICK/TAP HERE TO APPLY
Job Identification: 6771
Application Deadline: 20 November 2026 at 5:00 PM
Application Portal: KCB Group Careers – search for Learning & Development Manager.