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About this job
Hope Microcredit is Hiring: On-Desk Loan Recovery Officer
We are looking for a highly driven and results-oriented On-Desk Loan Recovery Officer to join our team. This role requires strong analytical skills, persistence, and the ability to manage high-volume client follow-ups to ensure timely loan repayments.
Key Responsibilities
Analyze loan repayment data to quickly identify defaulters
Conduct daily phone follow-ups to recover outstanding payments
Make 300+ calls per day to clients
Engage clients professionally while maintaining a firm and persistent approach
Coordinate with field staff to improve recovery performance
Track and report on missed or delayed repayments
Requirements
Advanced proficiency in Microsoft Excel (non-negotiable)
Strong skills in data analysis and tracking
Comfortable handling high-volume outbound calls
Excellent negotiation and follow-up skills
Target-driven, resilient, and able to work under pressure
Demonstrated leadership abilities
Work Schedule
Monday to Saturday
Environment
Fast-paced, target-driven environment
Benefits
Monthly basic allowance
High commission based on performance
Application Process
Interested and qualified candidates should submit their CV and cover letter to:
Send your CV and cover letter to hr.hopemicrocredit@gmail.com, cc hellomikopo@gmail.com, cc hr@hopemicrocredit.co.tz
Subject Line: Application for Accountant position with the subject line indicating the position applied for.
We are looking for a highly driven and results-oriented On-Desk Loan Recovery Officer to join our team. This role requires strong analytical skills, persistence, and the ability to manage high-volume client follow-ups to ensure timely loan repayments.
Key Responsibilities
Analyze loan repayment data to quickly identify defaulters
Conduct daily phone follow-ups to recover outstanding payments
Make 300+ calls per day to clients
Engage clients professionally while maintaining a firm and persistent approach
Coordinate with field staff to improve recovery performance
Track and report on missed or delayed repayments
Requirements
Advanced proficiency in Microsoft Excel (non-negotiable)
Strong skills in data analysis and tracking
Comfortable handling high-volume outbound calls
Excellent negotiation and follow-up skills
Target-driven, resilient, and able to work under pressure
Demonstrated leadership abilities
Work Schedule
Monday to Saturday
Environment
Fast-paced, target-driven environment
Benefits
Monthly basic allowance
High commission based on performance
Application Process
Interested and qualified candidates should submit their CV and cover letter to:
Send your CV and cover letter to hr.hopemicrocredit@gmail.com, cc hellomikopo@gmail.com, cc hr@hopemicrocredit.co.tz
Subject Line: Application for Accountant position with the subject line indicating the position applied for.