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About this job

Teller at UBA

Reporting relationships

Functionally reports into: Customer Service Manager
Administratively reports to: Customer Service Manager
Supervises: Nil


Job objective(s)

To manage cash and cheque transactions and to maintain good service delivery at teller points


Duties and responsibilities

Ensure prompt and efficient payment and posting of all cash and cheque transactions
Ensure proper balancing on a daily basis
Oversees responsibility for service delivery at teller points
Any other duties as assigned by the supervisor


Key performance indicators

Turnaround time
Customer delivery service index
Amount of revenue accrued through processing of customer transactions
Number of error transactions
Number of shortages and overages


Minimum education qualifications

Degree with a minimum of Second Class (Lower Division) or its equivalent from a recognized and accredited university.
Applicants must also possess a minimum of five (5) O’Level credits obtained in not more than two sittings, including Credit passes in Mathematics and English Language


Key competency list

Knowledge: Banking operations, policies and procedures, Basic Accounting
Skills/competencies: Professional disposition, Possess IT appreciation & application skills, Information Sourcing & Processing Skills, Ability to pay attention to detail & Customer Service orientation


How to apply
Applications must be channeled through recruitment.tanzania@ubagroup.com

Subject title must be Application for Teller.
Please attach your Cover letter, CV & all Academic Certificates.
Only shortlisted candidates will be contacted.